At a Glance
- Tasks: Build relationships with clients and exceed sales targets while providing top-notch customer service.
- Company: Join Callaway Golf, a leader in premium golf equipment and an innovative workplace.
- Benefits: Enjoy a competitive salary, commission, health care, and generous holiday entitlement.
- Other info: Flexible hybrid work environment with excellent career growth opportunities.
- Why this job: Be part of a dynamic team that values integrity, respect, and fun in the workplace.
- Qualifications: Fluent in German with experience in B2B sales preferred; passion for golf is a plus.
The predicted salary is between 28000 - 28000 £ per year.
Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone!
Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.
**Work Arrangement:** This position offers a flexible working environment, with a mix of home-based work and office days at our Chessington head office or Swindon Distribution site (minimum 3 days per week), in alignment with the team.
The **Inside Sales & Customer Service Representative** will join us on a **full time, permanent** basis, and in return you will receive a competitive salary of **£28,000.00 per annum** depending on experience, alongside a great range of benefits, including:
- Commission
- £2,000.00 per annum Language Allowance – German Speaking
- Health care maintenance cash plan
- Employee assistance programme
- Contributory pension scheme
- Private medical insurance
- Life assurance
- Generous holiday entitlement plus an additional day off on your birthday
- Staff discounts
- Interest free leisure and season ticket loans
The main purpose of the **Inside Sales & Customer Service Representative** is to become a strategic partner to our key clients, fostering long term relationships and succeeding (if not exceeding!) sales targets. You will develop a deep understanding of your assigned accounts needs, identify growth opportunities, and work collaboratively with the team and across departments to develop customised solutions.
The role will be primarily focusing on the customer but will include admin tasks aligned to the role (order entry, returns process, etc.). With excellent attention to detail and communication skills, the **Inside Sales & Customer Service Representative** will have the ability to multitask whilst focus remains on the customer and achieving targets.
It is a requirement that the successful candidate can confidently speak, understand, and write in the German language, and would be preferred that they have knowledge of the golf industry with the desire to become an expert on Callaway products. If you have proven experience in B2B sales this would be an advantage.
If you have the skills and experience, we are looking for, **apply** today to be considered for the **Inside Sales & Customer Service Representative** role.
Inside Sales & Customer Service Representative - German Speaking in London employer: Callaway
At Callaway Golf, we pride ourselves on being a dynamic and innovative employer that values integrity, respect, and a passion for golf. Our hybrid work model allows for flexibility while fostering a collaborative environment at our Chessington office, where employees can thrive with competitive salaries, generous benefits, and ample opportunities for personal and professional growth. Join us to be part of a diverse team dedicated to pushing the limits of performance and making golf enjoyable for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales & Customer Service Representative - German Speaking in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Callaway. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Callaway before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Inside Sales & Customer Service Representative - German Speaking in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Callaway:Your cover letter is your chance to shine! Tell us why you want to work at Callaway specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Callaway!
How to prepare for a job interview at Callaway
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
