Logistics & Customs Manager in London

Logistics & Customs Manager in London

London Full-Time 45000 - 55000 £ / year (est.) No working from home possible
Callaway Golf

At a Glance

  • Tasks: Lead logistics and customs operations, ensuring compliance and efficient freight management.
  • Company: Join Callaway Golf, a leader in premium golf equipment and an innovative workplace.
  • Benefits: Enjoy hybrid work, competitive salary, bonuses, healthcare, generous holidays, and staff discounts.
  • Other info: Diversity is valued; all backgrounds are encouraged to apply.
  • Why this job: Make a real impact in a fast-paced environment while working with a passionate team.
  • Qualifications: Proven logistics experience, strong leadership skills, and proficiency in Excel, Word, and SAP required.

The predicted salary is between 45000 - 55000 £ per year.

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Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone!
Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.
Callaway Golf Europe have an exciting opportunity to join our team as a Logistics & Customs Manager.
Work Arrangement: The role will be a hybrid working model from our head office in Chessington (Surrey, UK).
The Logistics & Customs Manager will join us on a full time, permanent basis and in return you will receive a competitive salary of between £45,000.00 - £55,000.00 per annum depending on experience, alongside a great range of benefits, including:

  • Discretionary annual bonus linked to Company performance
  • Health care maintenance cash plan
  • Employee assistance programme
  • Contributory pension scheme
  • Private medical insurance
  • Life assurance
  • Generous holiday entitlement plus an additional day off on your birthday
  • Staff discounts
  • Interest free leisure and season ticket loans
We’re looking for an experienced and detail-oriented Logistics & Customs Manager to drive performance, ensure regulatory compliance, and manage freight operations across our supply chain. In this key role, you’ll lead a high performing team while collaborating closely with internal stakeholders and external partners to deliver efficient, cost-effective logistics solutions.
This is a great opportunity for a seasoned logistics professional with strong leadership experience to make a real impact in a fast-paced, global environment.
Key Responsibilities include (but not limited to):
  • Manage the Chessington Logistics & Trade Compliance team, providing coaching, performance feedback, and development planning.
  • Oversee customs warehousing operations, ensuring full compliance with HMRC, AEO, CW, and CFSP regulations.
  • Liaise with freight providers and internal teams to ensure timely, cost-effective shipments and accurate customs declarations.
  • Monitor and reconcile customs warehouse files, resolve discrepancies, and support EU/global trade compliance.
  • Approve freight invoices and support SAP transactions for direct shipments.
  • Manage inventory and shipping schedules while driving process improvements and maintaining high service levels.
About You:
The Logistics & Customs Manager will bring proven experience in logistics and trade compliance, with in-depth knowledge of Customs Warehousing, AEO, HMRC interaction, HS classification, and freight forwarder management. You’ll have a track record of successfully leading teams, demonstrating strong people management capabilities including day-to-day leadership, performance coaching, and development planning.
To succeed in this role, you’ll need to be highly organised and solutions-focused, with excellent communication skills and the ability to manage competing priorities in a fast-paced environment. Proficiency in Excel, Word, and SAP is essential, along with a sharp eye for detail.
If you have the skills and experience, we are looking for, apply today to be considered for the Logistics & Customs Manager role.
Please note: This position is titled Trade Compliance & Freight Manager internally. It is being advertised as Logistics & Customs Manager to ensure broader outreach and visibility.
Topgolf Callaway Brands is committed to monitoring and maintaining equal opportunities and welcomes applications from all sections of the community.
Agency Assistance Is Not Required At This Time.
About us:
Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.
Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!
By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivalled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”).
If your experience is close to what we\'re looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we\'re dedicated to adding new perspectives to the team and encourage everyone to apply.
Callaway Golf is an Equal Employment Opportunity Company

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing
  • Industries

    Retail

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Logistics & Customs Manager in London employer: Callaway Golf

Callaway Golf is not just a leader in premium golf equipment; it's also an exceptional employer that fosters a vibrant and inclusive work culture. With a hybrid working model from our head office in Chessington, employees enjoy competitive salaries, generous benefits, and ample opportunities for professional growth while being part of a passionate team dedicated to innovation and excellence in the golfing world.

Callaway Golf

Contact Details:

Callaway Golf Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Logistics & Customs Manager in London

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Callaway Golf and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Callaway Golf!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Callaway Golf keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Logistics & Customs Manager in London

Logistics Management
Customs Compliance
Team Leadership
Performance Coaching
Regulatory Knowledge (HMRC, AEO, CW, CFSP)
Freight Forwarder Management
Inventory Management

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Callaway Golf:This is your chance to really connect with the team at Callaway Golf. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Callaway Golf

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Callaway Golf.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Callaway Golf that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Callaway Golf. Show them you’re not just focused on the day-to-day but also have a strategic mindset!