At a Glance
- Tasks: Lead logistics and customs operations, ensuring compliance and efficient freight management.
- Company: Join Callaway Golf, a leader in premium golf equipment and an innovative workplace.
- Benefits: Enjoy hybrid work, competitive salary, bonuses, healthcare, generous holidays, and staff discounts.
- Why this job: Make a real impact in a fast-paced environment while working with a passionate team.
- Qualifications: Proven logistics experience, strong leadership skills, and proficiency in Excel, Word, and SAP required.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 45000 - 55000 £ per year.
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Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone!
Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.
Callaway Golf Europe have an exciting opportunity to join our team as a Logistics & Customs Manager.
Work Arrangement: The role will be a hybrid working model from our head office in Chessington (Surrey, UK).
The Logistics & Customs Manager will join us on a full time, permanent basis and in return you will receive a competitive salary of between £45,000.00 – £55,000.00 per annum depending on experience, alongside a great range of benefits, including:
- Discretionary annual bonus linked to Company performance
- Health care maintenance cash plan
- Employee assistance programme
- Contributory pension scheme
- Private medical insurance
- Life assurance
- Generous holiday entitlement plus an additional day off on your birthday
- Staff discounts
- Interest free leisure and season ticket loans
We’re looking for an experienced and detail-oriented Logistics & Customs Manager to drive performance, ensure regulatory compliance, and manage freight operations across our supply chain. In this key role, you’ll lead a high performing team while collaborating closely with internal stakeholders and external partners to deliver efficient, cost-effective logistics solutions.
This is a great opportunity for a seasoned logistics professional with strong leadership experience to make a real impact in a fast-paced, global environment.
Key Responsibilities include (but not limited to):
- Manage the Chessington Logistics & Trade Compliance team, providing coaching, performance feedback, and development planning.
- Oversee customs warehousing operations, ensuring full compliance with HMRC, AEO, CW, and CFSP regulations.
- Liaise with freight providers and internal teams to ensure timely, cost-effective shipments and accurate customs declarations.
- Monitor and reconcile customs warehouse files, resolve discrepancies, and support EU/global trade compliance.
- Approve freight invoices and support SAP transactions for direct shipments.
- Manage inventory and shipping schedules while driving process improvements and maintaining high service levels.
About You:
The Logistics & Customs Manager will bring proven experience in logistics and trade compliance, with in-depth knowledge of Customs Warehousing, AEO, HMRC interaction, HS classification, and freight forwarder management. You’ll have a track record of successfully leading teams, demonstrating strong people management capabilities including day-to-day leadership, performance coaching, and development planning.
To succeed in this role, you’ll need to be highly organised and solutions-focused, with excellent communication skills and the ability to manage competing priorities in a fast-paced environment. Proficiency in Excel, Word, and SAP is essential, along with a sharp eye for detail.
If you have the skills and experience, we are looking for, apply today to be considered for the Logistics & Customs Manager role.
Please note: This position is titled Trade Compliance & Freight Manager internally. It is being advertised as Logistics & Customs Manager to ensure broader outreach and visibility.
Topgolf Callaway Brands is committed to monitoring and maintaining equal opportunities and welcomes applications from all sections of the community.
Agency Assistance Is Not Required At This Time.
About us:
Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.
Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!
By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivalled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”).
If your experience is close to what we\’re looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we\’re dedicated to adding new perspectives to the team and encourage everyone to apply.
Callaway Golf is an Equal Employment Opportunity Company
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Logistics & Customs Manager employer: Callaway Golf
Contact Detail:
Callaway Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics & Customs Manager
✨Tip Number 1
Familiarise yourself with the latest customs regulations and compliance standards, especially those relevant to the UK and EU. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a fast-paced logistics environment.
✨Tip Number 2
Network with professionals in the logistics and customs field, particularly those who have experience with HMRC and AEO regulations. Engaging with industry groups or attending relevant events can provide valuable insights and connections that may benefit your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in logistics operations. Highlighting your leadership style and how you've driven performance improvements will resonate well with the hiring managers at Callaway Golf.
✨Tip Number 4
Research Callaway Golf's company culture and values, as they emphasise integrity, respect, and innovation. Tailoring your conversation during interviews to reflect these values can set you apart from other candidates and show that you're a great fit for their team.
We think you need these skills to ace Logistics & Customs Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and customs management. Focus on your leadership skills, compliance knowledge, and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background and skills make you a perfect fit for Callaway Golf, and express your enthusiasm for contributing to their mission of innovation in the golf industry.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel, Word, and SAP, as well as your experience with customs warehousing and trade compliance. Use specific examples to demonstrate how you've successfully managed logistics operations in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Logistics & Customs Manager role.
How to prepare for a job interview at Callaway Golf
✨Know Your Regulations
Familiarise yourself with HMRC, AEO, CW, and CFSP regulations. Being able to discuss these in detail will show your expertise and readiness for the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your coaching and performance feedback strategies to showcase your management style.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in logistics and how you resolved them. This will demonstrate your solutions-focused mindset, which is crucial for this role.
✨Highlight Technical Proficiency
Make sure to mention your experience with Excel, Word, and SAP. Providing examples of how you've used these tools effectively can set you apart from other candidates.