At a Glance
- Tasks: Build strong client relationships and exceed sales targets while providing top-notch customer service.
- Company: Join Callaway Golf, a leader in premium golf equipment and an innovative workplace.
- Benefits: Enjoy a competitive salary, health benefits, generous holiday, and staff discounts.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Be part of a fun team that makes golf enjoyable for everyone while growing your career.
- Qualifications: Knowledge of the golf industry and B2B sales experience preferred.
The predicted salary is between 24000 - 32000 £ per year.
Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone! Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top‑notch people to join us in that mission.
Callaway Golf Europe has an exciting opportunity to join our team as an Inside Sales & Customer Service Representative. The position offers a flexible working environment with a mix of home‑based work and office days at our Chessington head office (minimum 3 days per week), in alignment with the team.
The Inside Sales & Customer Service Representative will join us on a full‑time, permanent basis and in return you will receive a competitive salary of £28,000.00 per annum depending on experience, alongside a great range of benefits, including:
- Commission
- Health care maintenance cash plan
- Employee assistance programme
- Contributory pension scheme
- Private medical insurance
- Life assurance
- Generous holiday entitlement plus an additional day off on your birthday
- Staff discounts
- Interest free leisure and season ticket loans
The main purpose of the Inside Sales & Customer Service Representative is to become a strategic partner to our key clients, fostering long‑term relationships and succeeding (if not exceeding!) sales targets. You will develop a deep understanding of your assigned accounts’ needs, identify growth opportunities, and work collaboratively with the team and across departments to develop customised solutions. The role will be primarily focused on the customer but will also include admin tasks aligned to the role (order entry, returns process, etc.). With excellent attention to detail and communication skills, the Inside Sales & Customer Service Representative will have the ability to multitask whilst keeping focus on the customer and achieving targets.
The successful candidate must have knowledge of the golf industry and have the desire to become an expert on Callaway products. If you have proven experience in B2B sales this would be an advantage.
If you have the skills and experience we are looking for, apply today to be considered for the Inside Sales & Customer Service Representative role. Topgolf Callaway Brands is committed to monitoring and maintaining equal opportunities and welcomes applications from all sections of the community. Callaway Golf is an Equal Employment Opportunity Company.
Inside Sales & Customer Service Representative employer: Callaway Golf
At Callaway Golf, we pride ourselves on being a dynamic employer that champions innovation and teamwork in the heart of Chessington. Our flexible working environment, competitive salary, and comprehensive benefits package, including private medical insurance and generous holiday entitlement, reflect our commitment to employee well-being and growth. Join us to be part of a passionate team that not only excels in the golf industry but also fosters a culture of integrity, respect, and fun.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales & Customer Service Representative
✨Tip Number 1
Get to know the company inside out! Research Callaway Golf's products, values, and culture. This way, when you get that interview, you can show off your passion for golf and how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Prepare to talk about your experience in B2B sales and how it relates to the role. Be ready to share specific examples of how you've exceeded targets and built strong client relationships.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Inside Sales & Customer Service Representative
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let your love for golf shine through! Mention any personal experiences or knowledge you have about the sport and how it connects to your desire to work with Callaway Golf.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Inside Sales & Customer Service Representative role. Highlight relevant experience in B2B sales and customer service, and don’t forget to mention your attention to detail and multitasking skills!
Be Authentic:We want to get to know the real you! Don’t be afraid to show your personality in your application. Share what makes you unique and how you can contribute to our fun and innovative culture at Callaway Golf.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Callaway Golf
✨Know Your Golf Stuff
Make sure you brush up on your knowledge of the golf industry and Callaway products. Being able to discuss the latest innovations or popular products will show your passion and expertise, which is crucial for this role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully met or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to drive results.
✨Emphasise Customer Relationships
Since the role focuses on building long-term relationships with clients, be ready to discuss how you've fostered customer loyalty in previous positions. Highlight your communication skills and any strategies you've used to understand and meet client needs.
✨Be Ready to Multitask
The job involves a mix of customer service and admin tasks, so prepare to discuss how you manage multiple responsibilities effectively. Share examples of how you've juggled various tasks while maintaining attention to detail and keeping customers happy.
