At a Glance
- Tasks: Support daily store operations, drive sales, and lead a dynamic team.
- Company: Join a vibrant retail environment at Woodfield Mall.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Diverse and inclusive workplace that values your unique perspective.
- Why this job: Make an impact by connecting with clients and leading a passionate team.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
The Assistant Store Manager is responsible for supporting the day‑to‑day retail operations of the store, inclusive of sales and service, team leadership and operational excellence.
Roles and Responsibilities
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
- Connect with in‑store clients and develop/retain a following of repeat clients to drive sales.
- Assist in developing and implementing strategies to drive sales and key performance indicators.
- Assist in recruiting and training a team of support managers and client experience‑focused associates.
- Train and coach team to meet and/or adhere to client service standards and company policies and procedures.
- Create and manage in‑store events, marketing initiatives and CRM activity to drive and reward repeat business.
- Implement product and visual merchandising directives and techniques to maximize space and drive sales.
- Manage inventory control procedures including product receipt, transfers and returns.
- Manage and maintain store cleanliness and organization, including front of house and stock space.
- Foster a work environment focused on teamwork and productivity.
Technical Competencies (Knowledge, Skills & Abilities)
- Proficient in Microsoft Applications.
- Proficient in point‑of‑sale (POS) systems.
- Proficient in back‑office operations management.
- Proficient in visual merchandising.
- Ability to recruit, train, manage and develop a team.
- Ability to work effectively and collaboratively with cross‑functional teams and stakeholders.
- Ability to make decisions independently or to escalate when applicable.
- Ability to work non‑traditional hours; weekends, evenings and holidays.
- Strong written and verbal communication skills.
Education and Experience
- Bachelor’s Degree in Business or related field preferred.
- Minimum 3 years’ experience in a client service‑related capacity.
- Minimum 2 years’ experience in retail store management.
Physical Requirements / Work Environment
- Work is performed in a retail environment/store.
- Walk, sit, stand, bend, reach and move continually during working hours.
DE&I and EEOC Inclusion & Diversity: As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem‑solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.
Assistant Store Manager (Woodfield Mall) in Dursley employer: Callaway Golf
As an Assistant Store Manager at our Woodfield Mall location, you will thrive in a dynamic and inclusive work environment that prioritises teamwork and personal growth. We offer comprehensive training and development opportunities, competitive benefits, and a culture that celebrates diversity, ensuring that every associate can bring their authentic self to work. Join us to not only drive sales but also to create meaningful connections with clients and contribute to a vibrant retail community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Woodfield Mall) in Dursley
✨Tip Number 1
Get to know the store inside out! Familiarise yourself with the products, layout, and team dynamics. This will help you connect with clients and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current employees or managers on LinkedIn. Ask them about their experiences and any tips they might have for standing out during the interview process.
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've successfully led teams or improved sales in previous roles. We want to see your ability to inspire and motivate others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Assistant Store Manager (Woodfield Mall) in Dursley
Some tips for your application 🫡
Show Your Sales Savvy:When you're writing your application, make sure to highlight any experience you have in sales and client service. We want to see how you've connected with customers and driven sales in your previous roles!
Team Spirit is Key:Don’t forget to mention your experience in leading and training teams. We love a candidate who can foster teamwork and productivity, so share examples of how you've developed your team in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially those related to retail management and operational excellence. We appreciate clarity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Callaway Golf
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with the store's layout, products, and current promotions. This will not only show your enthusiasm but also help you discuss how you can enhance the customer experience and drive sales.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to train, motivate, and develop staff. Be ready to discuss specific strategies you've implemented to improve team performance.
✨Demonstrate Your Sales Acumen
Be prepared to talk about your experience with sales goals and how you've achieved them. Think of specific instances where you developed strategies that led to increased sales or improved client retention. This will highlight your capability to contribute to the store's success.
✨Emphasise Your Customer Service Philosophy
Exceptional customer service is key in retail. Share your approach to creating a welcoming environment and how you handle difficult situations. Discuss how you would train your team to uphold these standards, ensuring a consistent and positive client experience.
