At a Glance
- Tasks: Become a strategic partner to clients, fostering relationships and exceeding sales targets.
- Company: Join Callaway Golf, a leader in premium golf equipment and innovation.
- Benefits: Competitive salary, commission, health care, generous holidays, and staff discounts.
- Other info: Dynamic team environment with opportunities for growth and diverse perspectives.
- Why this job: Work flexibly while making golf enjoyable for everyone and developing your skills.
- Qualifications: Fluent in German, with B2B sales experience preferred; passion for golf is a plus.
The predicted salary is between 28000 - 30000 £ per year.
Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone!
Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.
Callaway Golf Europe have an exciting opportunity to join our team as an Inside Sales & Customer Service Representative – German speaking.
Work Arrangement: This position offers a flexible working environment, with a mix of home-based work and office days at our Chessington head office or Swindon Distribution site (minimum 3 days per week), in alignment with the team.
The Inside Sales & Customer Service Representative will join us on a full time, permanent basis, and in return you will receive a competitive salary of £28,000.00 per annum depending on experience, alongside a great range of benefits, including:
- Commission £2,000.00 per annum
- Language Allowance – German Speaking
- Health care maintenance cash plan
- Employee assistance programme
- Contributory pension scheme
- Private medical insurance
- Life assurance
- Generous holiday entitlement plus an additional day off on your birthday
- Staff discounts
- Interest free leisure and season ticket loans
The main purpose of the Inside Sales & Customer Service Representative is to become a strategic partner to our key clients, fostering long term relationships and succeeding (if not exceeding!) sales targets. You will develop a deep understanding of your assigned accounts needs, identify growth opportunities, and work collaboratively with the team and across departments to develop customised solutions. The role will be primarily focusing on the customer but will include admin tasks aligned to the role (order entry, returns process, etc.).
With excellent attention to detail and communication skills, the Inside Sales & Customer Service Representative will have the ability to multitask whilst focus remains on the customer and achieving targets. It is a requirement that the successful candidate can confidently speak, understand, and write in the German language, and would be preferred that they have knowledge of the golf industry with the desire to become an expert on Callaway products. If you have proven experience in B2B sales this would be an advantage.
If you have the skills and experience, we are looking for, apply today to be considered for the Inside Sales & Customer Service Representative role.
Callaway Golf Europe Limited is a part of the Callaway Golf Company (NYSE: CALY) group of companies. Callaway Golf Europe is committed to monitoring and maintaining equal opportunities and welcomes applications from all sections of the community.
Callaway Golf is an Equal Employment Opportunity Company.
Inside Sales & Customer Service Representative - German Speaking in Chessington employer: Callaway Golf
Callaway Golf is an exceptional employer, offering a dynamic work environment in the Greater London area where innovation meets collaboration. With a flexible hybrid work model and competitive benefits, including a salary range of £30,000 to £33,000, employees are encouraged to grow their skills in logistics and customs while contributing to a thriving supply chain. The company fosters a culture of teamwork and support, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales & Customer Service Representative - German Speaking in Chessington
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Callaway Golf. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Callaway Golf before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Inside Sales & Customer Service Representative - German Speaking in Chessington
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Callaway Golf:Your cover letter is your chance to shine! Tell us why you want to work at Callaway Golf specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Callaway Golf!
How to prepare for a job interview at Callaway Golf
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
