Inside Sales & Customer Service Representative

Inside Sales & Customer Service Representative

Full-Time 28000 - 28000 £ / year (est.) No working from home possible
Callaway Golf Europe Ltd

At a Glance

  • Tasks: Build strong client relationships and exceed sales targets while managing customer inquiries.
  • Company: Join Callaway Golf, a leading name in the golf industry with a supportive culture.
  • Benefits: Enjoy a competitive salary, health perks, generous holidays, and staff discounts.
  • Other info: Flexible working arrangements and excellent career growth opportunities await you.
  • Why this job: Be part of a dynamic team and make an impact in the exciting world of golf.
  • Qualifications: Strong communication skills and a passion for customer service; golf knowledge is a plus.

The predicted salary is between 28000 - 28000 £ per year.

Callaway Golf Europe is looking for a Full‑time, 12‑month Fixed‑Term Inside Sales & Customer Service Representative to cover a maternity leave period. The role is based in Chessington, with flexible working arrangements of a mix of home‑based work and office days in the office (minimum three days per week).

Compensation & Benefits

  • Salary: £28,000 per annum, depending on experience.
  • Commission
  • Health care maintenance cash plan
  • Employee assistance programme
  • Contributory pension scheme
  • Private medical insurance
  • Life assurance
  • Generous holiday entitlement plus an additional day off on your birthday
  • Staff discounts
  • Interest‑free leisure and season ticket loans

Key Responsibilities

  • Act as a strategic partner to key clients, fostering long‑term relationships and meeting or exceeding sales targets.
  • Develop a deep understanding of assigned accounts, identify growth opportunities, and collaborate with the team and across departments to develop customised solutions.
  • Handle customer inquiries and manage order entry, returns, and related administrative tasks with accuracy and efficiency.
  • Maintain focus on customer satisfaction whilst multitasking and achieving sales targets.
  • Communicate effectively with clients and internal stakeholders.
  • Utilise knowledge of the golf industry to position Callaway products as solutions to client needs.

Qualifications & Experience

  • Strong communication and multitasking skills.
  • Attention to detail and excellent organisational abilities.
  • Knowledge of the golf industry or a genuine desire to become an expert on Callaway products.
  • Experience in B2B sales is an advantage.
  • Previous customer service experience beneficial.

Agency assistance is not required at this time. Callaway Golf is an Equal Employment Opportunity Company.

Inside Sales & Customer Service Representative employer: Callaway Golf Europe Ltd

Callaway Golf Europe Ltd is an exceptional employer, offering a dynamic work environment in Chessington that blends office and remote flexibility. With a strong focus on employee development, competitive salaries, and a comprehensive benefits package, the company fosters a culture of collaboration and innovation, making it an ideal place for those looking to grow their careers in logistics and customs management.

Callaway Golf Europe Ltd

Contact Details:

Callaway Golf Europe Ltd Recruitment Team

We think you need these skills to ace Inside Sales & Customer Service Representative

Communication Skills
Multitasking Skills
Attention to Detail
Organisational Abilities
Customer Service Experience
B2B Sales Experience
Knowledge of the Golf Industry