At a Glance
- Tasks: Coordinate care services, manage schedules, and communicate with staff and service users.
- Company: Join Call-In Homecare, a leading care provider in Scotland since 1991.
- Benefits: Competitive salary, weekly pay, pension, and generous refer-a-friend scheme.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while advancing your career in care.
- Qualifications: Experience in care coordination preferred; strong communication and leadership skills required.
The predicted salary is between 29120 - 29120 £ per year.
Are you an experienced Carer / Care Coordinator? Do you want to progress your career in the Care industry?
About us: Call-In Homecare was established in Edinburgh in 1991, and has since become one of the largest and most successful Care at Home providers across Scotland's central belt. We are currently recruiting a Homecare Coordinator for our Dundee service. The successful applicant will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes for colleagues, staff and service users. Ideally, the candidate will have a good geographical knowledge of Dundee, experience with electronic rostering systems and the effective scheduling of service users' care plans and Home carers' working rotas.
Please note there is an on-call requirement for this post, which attracts additional payments to your basic salary. This is an ideal opportunity to become part of a progressive, supportive and quality-oriented organisation and to take an active role in shaping the services Call-In Homecare Ltd. provides to its clients.
What We Can Offer You:
- Full Time contract - 40 hours per week
- Salary starting at £29,120 per annum + On-call wage
- Monday-Friday 09:00-17:00 + On call requirement for evenings and weekends (Rota basis)
- Weekly pay
- Pension and mileage allowance (40p/mile)
- Paid annual leave
- Fast-tracked job offer system
- Job security
- Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited)
- Regular working hours
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Opportunities for personal and professional growth and development
- A supportive and welcoming working environment
- Access to extensive well-being services and fitness programmes
- Internal communication including exclusive store discounts and employee rewards
- Free uniform & PPE
- Instore discounts with a Blue Light card offering up to 60% off high street names
- And other benefits
Ideally, the candidate will have:
- Highly motivated, ambitious and passionate about providing high quality care services
- Previous experience as a Care Coordinator in a Health & Social Care setting is preferred but not essential
- Proven ability to manage and maintain a dynamic & excellent quality care service
- Excellent people management and communication skills
- Exceptional leadership and team working skills
- A valid driving license and own transport
- Good geographical knowledge of Dundee
- SVQ Level 3 in Health and Social Care or willing to work towards it
Responsibilities and Duties:
- Liaison with local authority referrals team to match new packages of care
- Set up of service users' package of care on the company's rostering system (People Planner)
- Scheduling of service users' care visits
- Scheduling of Homecare's working schedules
- Communicating with frontline staff in relation to service delivery
- Taking part in the branch office's out of hours on-call
- Communicating and reporting effectively with/to the Service Manager and colleagues
If you have any questions, please contact Gemma at gemmawhittle@call-inhomecare.co.uk. We look forward to hearing from you!
Care Coordinator- Dundee employer: Call-In Homecare
Call-In Homecare is an exceptional employer, offering a supportive and progressive work environment for Care Coordinators in Dundee. With a focus on employee growth, competitive salaries, and generous benefits including weekly pay, pension contributions, and well-being services, we prioritise the well-being of our staff while delivering high-quality care to our clients. Join us to make a meaningful impact in the community and enjoy a rewarding career with ample opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator- Dundee
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry, especially those who might know about openings at Call-In Homecare. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Dundee and the local care landscape. Being able to discuss specific challenges and solutions in the area will show you’re not just another candidate but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experience. Use examples from your past roles to demonstrate how you’ve created positive outcomes for service users and colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Care Coordinator- Dundee
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in care coordination and any relevant qualifications, like your SVQ Level 3 in Health and Social Care.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about providing high-quality care services. Share specific examples of how you've positively impacted service users or improved care delivery in your past roles.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your application well to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Call-In Homecare
✨Know Your Stuff
Make sure you brush up on your knowledge of care coordination and the specific services offered by Call-In Homecare. Familiarise yourself with their values and how they impact service delivery, as this will show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Care Coordinator, communication is key. Prepare examples from your past experiences where you've effectively communicated with colleagues or service users. This will demonstrate your ability to create positive outcomes for everyone involved.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding scheduling and managing care plans. Think of specific scenarios where you had to adapt quickly or resolve conflicts, and be ready to discuss them in detail.
✨Highlight Your Local Knowledge
Since geographical knowledge of Dundee is important, be prepared to discuss local resources, services, and any relevant community connections you have. This will show that you're not just qualified but also invested in the area you'll be serving.
