At a Glance
- Tasks: Support and supervise care teams, ensuring high-quality service delivery.
- Company: Join Call-in Homecare, a progressive and supportive organisation in Midlothian.
- Benefits: Competitive salary, weekly pay, paid leave, and generous referral bonuses.
- Other info: Enjoy a welcoming environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while advancing your career in care.
- Qualifications: Experience in domiciliary care and team supervision; driving license required.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced carer in Midlothian? Do you want to progress your career in the Care industry? Call-in Homecare are currently recruiting a Quality Officer for our Midlothian Service. This role will be partially based in Midlothian, covering our East Lothian, Midlothian and West Lothian services. The successful applicant will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes for colleagues, staff and service users. Please note there is an on‑call requirement for this post, which attracts additional payments to your basic salary. This is an ideal opportunity to become part of a progressive, supportive and quality‑oriented organisation and to take an active role in shaping the services Call‑In Homecare Ltd. provides to its clients.
What We Can Offer You:
- Permanent, full‑time contract (40 hours per week) – Every other weekend off
- Highly competitive salary + On‑call wage
- Weekly pay
- Pension and mileage allowance (40p/mile)
- Paid annual leave
- Fast‑tracked job offer system
- Job security
- Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited)
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Opportunities for personal and professional growth and development
- A supportive and welcoming working environment
- Access to extensive well‑being services and fitness programmes
- Free uniform & PPE
- In‑store discounts with a Blue Light card offering up to 60% off high street names
- And other benefits
Ideally, the candidate will have:
- Good geographical knowledge of East Lothian, Midlothian and West Lothian
- Experience in Domiciliary Care will be essential
- Experience with supervising and supporting teams and individuals to bring out the best in them
- A valid driving license and own transport is required – with business insurance
- SVQ Level 3 in Health and Social Care or a willingness to pursue this
Responsibilities and Duties:
- Client assessments, outcomes based care planning and reviewing
- Support and supervision to individual staff and staff teams
- Liaising with other health and social care professionals
- Participating in the branch's out of hours on‑call system (enhanced payment)
- Improving the quality of service to service users and staff
If you have any questions, please call us on 07591382984.
Care Quality Officer- Midlothian in Loanhead employer: Call-In Homecare Ltd.
Call-in Homecare is an exceptional employer in Midlothian, offering a supportive and progressive work environment for those passionate about delivering high-quality care. With competitive salaries, generous benefits including paid annual leave, and opportunities for personal and professional growth, employees are empowered to make a meaningful impact in the lives of service users. The company prioritises employee well-being through extensive support programmes and a strong team culture, making it an ideal place for dedicated care professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Care Quality Officer- Midlothian in Loanhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry, especially those who work at Call-in Homecare. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of care quality standards. We want to see how you can contribute to improving services, so think of examples from your experience that showcase your skills.
✨Tip Number 3
Show your passion for care! During the interview, let your enthusiasm shine through. Talk about why you love working in this field and how you can make a positive impact on service users and staff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed. Plus, we’ve got a fast-tracked job offer system that could land you that dream role in no time.
We think you need these skills to ace Care Quality Officer- Midlothian in Loanhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in domiciliary care and any relevant qualifications. We want to see how your background aligns with the role of a Care Quality Officer, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving care quality and how your experience can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills:As an excellent communicator, it’s important to demonstrate this in your application. Whether it’s through your writing style or by providing examples of how you’ve effectively communicated with colleagues and service users, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and you’ll find all the details you need right there!
How to prepare for a job interview at Call-In Homecare Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of domiciliary care and the specific services offered by Call-In Homecare. Familiarise yourself with the geographical areas they cover, as this will show your commitment and understanding of the role.
✨Showcase Your Communication Skills
As a Care Quality Officer, communication is key. Prepare examples of how you've effectively communicated with colleagues and service users in the past. Think about times when you’ve resolved conflicts or improved team dynamics.
✨Highlight Your Leadership Experience
Be ready to discuss your experience in supervising and supporting teams. Share specific instances where you’ve helped colleagues excel or improved service delivery. This will demonstrate your ability to lead and inspire others.
✨Prepare for On-Call Scenarios
Since there’s an on-call requirement, think about how you would handle various situations that might arise during those hours. Be prepared to discuss your approach to problem-solving and decision-making under pressure.
