At a Glance
- Tasks: Conduct care audits and support quality improvements in homecare services.
- Company: Join Call-In Homecare, a leader in person-centred care across the Lothians.
- Benefits: Competitive salary, guaranteed hours, ongoing training, and career progression.
- Other info: Flexible role with opportunities for continuous learning and development.
- Why this job: Make a meaningful impact on care quality while working in a supportive team.
- Qualifications: 12 months' experience in health and social care with strong communication skills.
The predicted salary is between 34200 - 41800 £ per year.
Call-In Homecare
Midlothian with travel across East and West Lothian Salary: Competitive Full-time, Permanent
Join Our Team
At Call-In Homecare, we are committed to delivering safe, effective and person-centred care that enables people to live independently in their own homes.
We are looking for a dedicated and experienced
Care Governance Officer to join our Care Governance Team and play a key role in maintaining and improving the quality of our services across the Lothians.
This is an exciting opportunity for an experienced care professional who is passionate about quality, compliance and continuous improvement.
About the Role
As a Care Governance Officer, you will work closely with operational teams, carers, service users and healthcare professionals to support excellence in care delivery.
You will help ensure that care plans, assessments and governance processes meet the highest standards while promoting a positive culture of learning and development.
The role will involve regular travel across East, Mid and West Lothian services.
Key Responsibilities
- Conduct care audits, reviews and governance activities.
- Support the development and improvement of care planning documentation.
- Undertake client assessments, reviews and care plan updates.
- Perform field-based observations and competency assessments of care staff.
- Complete spot checks and provide constructive feedback to carers and supervisors.
- Support investigations relating to incidents, complaints and service improvements.
- Assist in the implementation of risk assessments and safe working practices.
- Work collaboratively with Registered Managers and operational teams to drive quality improvements.
- Promote a culture of openness, continuous learning and person-centred care.
- Ensure compliance with company policies, regulatory requirements and GDPR.
What We Offer
- Competitive salary & guarenteed hours contract (40 hours per week)
- Monday-Friday 9am-5pm
- Opportunity to make a meaningful impact on care quality.
- Supportive and collaborative team environment.
- Ongoing training and professional development.
- Career progression opportunities within a growing organisation.
- The chance to work for a provider dedicated to delivering outstanding care.
About You
We're looking for someone who has a strong understanding of care quality standards and a genuine passion for improving outcomes for people who use our services.
- Minimum 12 months' experience within the health and social care sector.
- Experience in a Quality Officer, Senior Carer, Supervisor or similar role.
- Knowledge and understanding of care governance principles.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- Ability to work independently and manage a varied workload.
- Eligible for or willing to apply for SSSC Supervisor Registration.
- Full UK driving licence and access to your own vehicle.
- Personal Qualities
- Compassionate and empathetic approach.
- Strong focus on service users and their families.
- Professional, accountable and self-motivated.
- Flexible and adaptable to change.
- Confident in building positive working relationships.
- Committed to continuous learning and development.
- Ability to use initiative and make
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Care Governance Officer in Loanhead employer: Call-In Homecare Ltd.
Call-In Homecare Ltd is an excellent employer for those seeking a meaningful role in the community, offering guaranteed hours and flexible working options in the welcoming areas of Bishopbriggs and Kirkintilloch. Our supportive team prioritises kindness and care, providing comprehensive training and opportunities for personal growth, making it a rewarding place to work for compassionate individuals dedicated to enhancing the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Care Governance Officer in Loanhead
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Call-In Homecare Ltd..
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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When you find roles that excite you, especially at places like Call-In Homecare Ltd., don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Governance Officer in Loanhead
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Call-In Homecare Ltd..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Call-In Homecare Ltd..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Call-In Homecare Ltd.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Call-In Homecare Ltd.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Call-In Homecare Ltd.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Call-In Homecare Ltd.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
