At a Glance
- Tasks: Support and supervise care teams, ensuring high-quality service delivery.
- Company: Join Call-In Homecare, a progressive and supportive care organisation in Edinburgh.
- Benefits: Competitive salary, weekly pay, pension, mileage allowance, and generous refer-a-friend scheme.
- Other info: Enjoy a welcoming environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while advancing your career in care.
- Qualifications: Experience in domiciliary care and team supervision; driving license required.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced carer in Edinburgh? Do you want to progress your career in the Care industry? Call-In Homecare are currently recruiting a Quality Officer for our Edinburgh Service. The successful applicants will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes for colleagues, staff and service users. Please note there is an on‑call requirement for this post, which attracts additional payments to your basic salary. This is an ideal opportunity to become part of a progressive, supportive and quality oriented organisation and to take an active role in shaping the services Call-In Homecare Ltd. provides to its clients.
What We Can Offer You:
- Permanent, full‑time contract
- Highly competitive salary + On‑call wage
- Weekly pay
- Pension and mileage allowance (40p/mile)
- Paid annual leave
- Fast‑tracked job offer system
- Job security
- Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited)
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Opportunities for personal and professional growth and development
- A supportive and welcoming working environment
- Access to extensive well‑being services and fitness programmes
- Free uniform & PPE
- In-store discounts with a Blue Light card offering up to 60% off high street names
- And other benefits
Ideally, the candidate will have:
- Good geographical knowledge of Edinburgh - North and South
- Experience in Domiciliary Care will be essential
- Experience with supervising and supporting teams and individuals to bring out the best in them
- A valid driving license and own transport is required - with business insurance
- SVQ Level 3 in Health and Social Care or a willingness to pursue this
Responsibilities and Duties:
- Client assessments, outcomes based care planning and reviewing
- Support and supervision to individual staff and staff teams
- Liaising with other health and social care professionals
- Participating in the branch's out of hours on‑call system (enhanced payment)
- Improving the quality of service to service users and staff
If you have any questions, please call us on 07591382984.
Care Quality Officer- Edinburgh employer: Call-In Homecare Ltd.
Call-In Homecare is an exceptional employer in Edinburgh, offering a supportive and progressive work environment for Care Quality Officers. With a focus on employee growth, competitive salaries, and generous benefits such as weekly pay, pension contributions, and well-being services, we prioritise the well-being of our staff while empowering them to make a positive impact in the community. Join us to be part of a team that values quality care and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Care Quality Officer- Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry, especially those who work at Call-In Homecare. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of domiciliary care. Be ready to share specific examples of how you've improved care quality in your previous roles. We want to see your passion shine through!
✨Tip Number 3
Show off your communication skills! During the interview, focus on how you create positive outcomes for colleagues and service users. We love candidates who can articulate their thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed. Plus, we’re all about making the process smooth and straightforward for you.
We think you need these skills to ace Care Quality Officer- Edinburgh
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Quality Officer role. Highlight your experience in delivering high-quality care and any relevant qualifications, like your SVQ Level 3 in Health and Social Care. We want to see how you can bring your unique skills to our team!
Show Off Your Communication Skills:As an excellent communicator, it's important to demonstrate this in your written application. Use clear and concise language, and don’t shy away from sharing examples of how you've positively impacted colleagues and service users in the past. We love a good story!
Be Honest About Your Experience:If you have experience in domiciliary care or supervising teams, make sure to mention it! Be upfront about your skills and how they align with the responsibilities of the role. We appreciate authenticity and want to know what makes you the right fit for us.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s quick and easy, and you'll be one step closer to joining our supportive and quality-oriented organisation. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Call-In Homecare Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of domiciliary care and the specific services offered by Call-In Homecare. Familiarise yourself with their values and how they create positive outcomes for service users. This will show that you're genuinely interested in the role and understand what it entails.
✨Showcase Your Communication Skills
As a Care Quality Officer, excellent communication is key. Prepare examples of how you've effectively communicated with colleagues and service users in the past. Think about times when you’ve resolved conflicts or improved team dynamics – these stories will highlight your skills.
✨Demonstrate Leadership Experience
Since the role involves supervising and supporting teams, be ready to discuss your leadership style. Share specific instances where you've motivated a team or improved performance. This will help the interviewers see you as a potential leader within their organisation.
✨Prepare for On-Call Scenarios
Given the on-call requirement, think about how you would handle unexpected situations. Prepare to discuss your problem-solving skills and how you prioritise tasks under pressure. This will reassure them that you can manage the demands of the role effectively.
