At a Glance
- Tasks: Support and supervise care teams while improving service quality for clients.
- Company: Join Call-in Homecare, a progressive and supportive organisation in the care industry.
- Benefits: Enjoy competitive pay, weekly wages, paid leave, and a generous refer-a-friend scheme.
- Other info: Flexible working hours with every other weekend off and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while advancing your career in care.
- Qualifications: Experience in domiciliary care and team supervision is essential.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced carer in Midlothian? Do you want to progress your career in the Care industry? Call-in Homecare are currently recruiting a Quality Officer for our Midlothian Service. This role will be partially based in Midlothian, covering our East Lothian, Midlothian and West Lothian services. The successful applicant will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes for colleagues, staff and service users. Please note there is an on‑call requirement for this post, which attracts additional payments to your basic salary. This is an ideal opportunity to become part of a progressive, supportive and quality‑oriented organisation and to take an active role in shaping the services Call‑In Homecare Ltd. provides to its clients.
What We Can Offer You
- Permanent, full‑time contract (40 hours per week) – Every other weekend off
- Highly competitive salary + On‑call wage
- Weekly pay
- Pension and mileage allowance (40p/mile)
- Paid annual leave
- Fast‑tracked job offer system
- Job security
- Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited)
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Opportunities for personal and professional growth and development
- A supportive and welcoming working environment
- Access to extensive well‑being services and fitness programmes
- Free uniform & PPE
- In‑store discounts with a Blue Light card offering up to 60% off high street names
- And other benefits
Ideally, the candidate will have:
- Good geographical knowledge of East Lothian, Midlothian and West Lothian
- Experience in Domiciliary Care will be essential
- Experience with supervising and supporting teams and individuals to bring out the best in them
- A valid driving license and own transport is required – with business insurance
- SVQ Level 3 in Health and Social Care or a willingness to pursue this
Responsibilities and Duties
- Client assessments, outcomes based care planning and reviewing
- Support and supervision to individual staff and staff teams
- Liaising with other health and social care professionals
- Participating in the branch's out of hours on‑call system (enhanced payment)
- Improving the quality of service to service users and staff
Care Quality Officer- Midlothian in Scotland employer: Call-In Homecare Limited
Call-In Homecare is an exceptional employer in Midlothian, offering a supportive and progressive work environment for Care Quality Officers. With a focus on employee growth, competitive salaries, and generous benefits such as weekly pay, paid annual leave, and access to well-being services, we prioritise the well-being of our staff while empowering them to make a positive impact in the community. Join us to be part of a quality-oriented organisation that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Care Quality Officer- Midlothian in Scotland
✨Tip Number 1
Network like a pro! Reach out to your contacts in the care industry, especially those who work at Call-in Homecare. A friendly chat can sometimes lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of domiciliary care. Be ready to discuss how you’ve delivered high-quality care in the past and how you can contribute to creating positive outcomes for service users.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to highlight your experience in supervising teams and how you’ve supported colleagues to excel in their roles. This is key for the Care Quality Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Care Quality Officer- Midlothian in Scotland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Quality Officer role. Highlight your experience in domiciliary care and any relevant qualifications, like your SVQ Level 3. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills:As an excellent communicator, it’s important to demonstrate this in your application. Use clear and concise language, and don’t forget to mention any experiences where you’ve created positive outcomes for colleagues or service users. We love a good story!
Highlight Your Local Knowledge:Since the role covers East Lothian, Midlothian, and West Lothian, make sure to mention your geographical knowledge of these areas. This will show us that you’re familiar with the community and can effectively support our clients.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and you’ll be one step closer to joining our supportive team!
How to prepare for a job interview at Call-In Homecare Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of domiciliary care and the specific services offered by Call-in Homecare. Familiarise yourself with their values and how they aim to create positive outcomes for service users. This will show that you're genuinely interested in the role and understand what it entails.
✨Showcase Your Communication Skills
As a Care Quality Officer, excellent communication is key. Prepare examples from your past experiences where you've effectively communicated with colleagues or service users. Think about times when you’ve resolved conflicts or improved team dynamics – these stories will highlight your skills.
✨Demonstrate Leadership Qualities
Since the role involves supervising and supporting teams, be ready to discuss your leadership style. Share specific instances where you've motivated a team or helped someone develop their skills. This will illustrate your ability to bring out the best in others, which is crucial for this position.
✨Prepare for On-Call Scenarios
Given the on-call requirement, think about how you would handle unexpected situations. Prepare to discuss your problem-solving skills and how you prioritise tasks under pressure. This will reassure the interviewers that you can manage the demands of the role effectively.
