At a Glance
- Tasks: Deliver high-quality care services and support staff for positive outcomes.
- Company: Join a progressive and supportive organisation focused on quality care.
- Benefits: Competitive salary, weekly pay, pension, and generous refer-a-friend scheme.
- Other info: Enjoy a welcoming environment with opportunities for personal and professional growth.
- Why this job: Shape the future of care services while making a real difference in people's lives.
- Qualifications: Experience in domiciliary care and team supervision required.
The predicted salary is between 26813 - 26813 £ per year.
Call-In Homecare are currently recruiting a Quality Officer for our Lanarkshire service. The successful applicants will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes for colleagues, staff and service users. Please note there is an on-call requirement for this post, which attracts additional payments to your basic salary. This is an ideal opportunity to become part of a progressive, supportive and quality oriented organisation and to take an active role in shaping the services Call-In Homecare Ltd. provides to its clients.
What We Can Offer You:
- Permanent, full-time contract - 40 hours per week
- £26,813 + On-call wage
- Weekly pay
- Pension and mileage allowance (30p/mile)
- Paid annual leave
- Fast-tracked job offer system
- Job security
- Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited)
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Opportunities for personal and professional growth and development
- A supportive and welcoming working environment
- Access to extensive well-being services and fitness programmes
- Free uniform & PPE
- Instore discounts with a Blue Light card offering up to 60% off high street names
- And other benefits
Candidate Requirements:
- Good geographical knowledge of North Lanarkshire, South Lanarkshire and Falkirk
- Experience in Domiciliary Care will be essential
- Experience with supervising and supporting teams and individuals to bring out the best in them
- A valid driving license and own transport is required - with ability to obtain business insurance
- SVQ Level 3 in Health and Social Care or a willingness to pursue this
Responsibilities and Duties:
- Client assessments, outcomes based care planning and reviewing
- Support and supervision to individual staff and staff teams
- Liaising with other health and social care professionals
- Participating in the branch's out of hours on-call system (enhanced payment)
- Improving the quality of service to service users and staff
If you have any questions, please email: melissabrawn@call-inhomecare.co.uk
Care Quality Officer- Lanarkshire in Falkirk employer: Call-In Homecare Limited
Call-In Homecare is an exceptional employer that prioritises the well-being and professional growth of its staff in Lanarkshire. With a supportive work culture, competitive salary, and a range of benefits including weekly pay, generous leave, and access to well-being services, employees are empowered to make a meaningful impact in the lives of service users. Join us to be part of a progressive organisation that values quality care and offers opportunities for personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Care Quality Officer- Lanarkshire in Falkirk
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who know Call-In Homecare. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of domiciliary care and the specific needs of North Lanarkshire. Show us you’re not just a fit for the role, but that you genuinely care about improving service quality.
✨Tip Number 3
Practice your communication skills! As a Care Quality Officer, you'll need to convey ideas clearly. Consider mock interviews with friends or family to get comfortable discussing your experience and how it aligns with the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Care Quality Officer- Lanarkshire in Falkirk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Care Quality Officer role. Highlight your experience in delivering high-quality care and any relevant qualifications, like your SVQ Level 3 in Health and Social Care.
Show Off Your Communication Skills:Since being an excellent communicator is key for this role, use your application to demonstrate how you've effectively communicated with colleagues and service users in the past. Share specific examples that showcase your ability to create positive outcomes.
Highlight Your Team Support Experience:Emphasise your experience in supervising and supporting teams. Talk about how you've helped individuals bring out their best and contributed to a positive working environment. This will show us you're a great fit for our supportive culture.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you can easily keep track of your application status!
How to prepare for a job interview at Call-In Homecare Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of domiciliary care and the specific needs of clients in North and South Lanarkshire. Familiarise yourself with the services Call-In Homecare provides, as well as any recent developments in the sector. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
As a Care Quality Officer, communication is key. Prepare examples of how you've effectively communicated with colleagues and service users in the past. Think about times when you’ve resolved conflicts or improved team dynamics – these stories will highlight your strengths.
✨Demonstrate Leadership Qualities
Since the role involves supervising and supporting teams, be ready to discuss your leadership style. Share specific instances where you've motivated a team or helped someone improve their performance. This will illustrate your ability to bring out the best in others.
✨Prepare for On-Call Scenarios
Given the on-call requirement, think about how you would handle unexpected situations. Prepare to discuss your problem-solving skills and how you prioritise tasks under pressure. This will reassure them that you can manage the demands of the role effectively.
