At a Glance
- Tasks: Support and supervise care teams, ensuring high-quality service delivery.
- Company: Join Call-in Homecare, a progressive and supportive organisation in the care industry.
- Benefits: Competitive salary, weekly pay, paid leave, and generous referral bonuses.
- Other info: Enjoy a welcoming environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while advancing your career in care.
- Qualifications: Experience in domiciliary care and team supervision; driving license required.
The predicted salary is between 30000 - 40000 € per year.
Are you an experienced carer in Midlothian? Do you want to progress your career in the Care industry? Call-in Homecare are currently recruiting a Quality Officer for our Midlothian Service. This role will be partially based in Midlothian, covering our East Lothian, Midlothian and West Lothian services. The successful applicant will have a track record in delivering high quality care at home services, be an excellent communicator with a focus on creating positive outcomes for colleagues, staff and service users. Please note there is an on‑call requirement for this post, which attracts additional payments to your basic salary. This is an ideal opportunity to become part of a progressive, supportive and quality‑oriented organisation and to take an active role in shaping the services Call‑In Homecare Ltd. provides to its clients.
What We Can Offer You:
- Permanent, full‑time contract (40 hours per week) – Every other weekend off
- Highly competitive salary + On‑call wage
- Weekly pay
- Pension and mileage allowance (40p/mile)
- Paid annual leave
- Fast‑tracked job offer system
- Job security
- Generous refer a friend scheme with opportunity to earn up to £300 per referral (unlimited)
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Opportunities for personal and professional growth and development
- A supportive and welcoming working environment
- Access to extensive well‑being services and fitness programmes
- Free uniform & PPE
- In‑store discounts with a Blue Light card offering up to 60% off high street names
- And other benefits
Ideally, the candidate will have:
- Good geographical knowledge of East Lothian, Midlothian and West Lothian
- Experience in Domiciliary Care will be essential
- Experience with supervising and supporting teams and individuals to bring out the best in them
- A valid driving license and own transport is required – with business insurance
- SVQ Level 3 in Health and Social Care or a willingness to pursue this
Responsibilities and Duties:
- Client assessments, outcomes based care planning and reviewing
- Support and supervision to individual staff and staff teams
- Liaising with other health and social care professionals
- Participating in the branch's out of hours on‑call system (enhanced payment)
- Improving the quality of service to service users and staff
If you have any questions, please call us on 07591382984.
Care Quality Officer- Midlothian employer: Call-In Homecare Limited
Call-in Homecare is an exceptional employer in Midlothian, offering a supportive and progressive work environment for Care Quality Officers. With a focus on employee growth, competitive salaries, and generous benefits including a pension scheme and well-being services, we empower our staff to deliver high-quality care while enjoying job security and a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Care Quality Officer- Midlothian
✨Tip Number 1
Network like a pro! Reach out to your contacts in the care industry, especially those who work in Midlothian. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to care quality and team supervision. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care quality during interviews. Share specific examples of how you've improved services or supported your team in the past. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Care Quality Officer- Midlothian
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects your experience in domiciliary care and highlights your communication skills. We want to see how you've created positive outcomes for service users and colleagues in your previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about care quality and how your background makes you the perfect fit for our team. Keep it personal and engaging!
Showcase Your Qualifications:If you have an SVQ Level 3 in Health and Social Care, make it stand out! If not, let us know your willingness to pursue it. We value growth and development, so show us you're ready to learn.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Call-In Homecare Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of domiciliary care and the specific services offered by Call-in Homecare. Familiarise yourself with their values and how they create positive outcomes for service users. This will show that you're genuinely interested in the role and understand what it entails.
✨Showcase Your Communication Skills
As a Care Quality Officer, excellent communication is key. Prepare examples from your past experiences where you've effectively communicated with colleagues, staff, or service users. Think about times when you’ve resolved conflicts or improved team dynamics – these stories will highlight your skills.
✨Demonstrate Leadership Qualities
Since the role involves supervising and supporting teams, be ready to discuss your leadership style. Share specific instances where you've motivated a team or helped someone develop their skills. This will illustrate your ability to bring out the best in others, which is crucial for this position.
✨Prepare for On-Call Scenarios
Given the on-call requirement, think about how you would handle unexpected situations. Prepare to discuss your approach to problem-solving and decision-making under pressure. This will reassure the interviewers that you can manage the demands of the role effectively.
