Research Manager

The California State Lottery is looking to fill the exciting role of a Research Manager. If this opportunity would be a good fit for you, we encourage you to apply today and join our winning team!

People are drawn to the California State Lottery because we:

• Have a worthy mission that we’re sure you’ll take pride in too.
• Are an energetic, creative, and talented team.
• Value diversity and inclusion in the workplace.
• Empower team members to bring their knowledge, expertise, and innovation.
• Recognise individual and team contributions.
• Support the importance of work-life balance.
• Invest in the professional development of our team members.
• Are dedicated to preserving our environment by lowering our carbon footprint.

The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state agencies that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding to California schools while simultaneously supporting local communities. Ninety-five cents of every dollar spent by players goes back to local communities in the form of contributions to public schools and colleges, prizes, and retailer compensation. In fiscal year 2022-23, the California Lottery generated sales of approximately $9.2 billion with over $2.2 billion earned for California public schools.

Lottery products are sold at more than 23,000 retail locations throughout the state. Product offerings include an average of 52 fun and entertaining Scratchers games and several draw games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot.

Job Description and Duties:

Do you have experience leading a dedicated team of data-driven individuals? Like learning why people do what they do? Want to actually see the value you and your team add to a business? The Business Planning & Research Unit at the California Lottery is seeking an organized, analytical, and creative leader to manage and mentor the high-performing Research team. The Research Data Supervisor 2 (Research Manager) is responsible for the planning, development, and communication of thoughtful evaluations and consumer insight studies that are key to business and marketing strategy decisions; all with the ultimate goal of maximizing sales and contributions to California public schools.

This position requires a current Research Data Supervisor II exam. If you need to take the exam or if your score has expired, click here to gain list eligibility. This position is headquartered in Sacramento and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California.”

New to State candidates are hired at the minimum salary of the classification. You will find additional information about the job in the Duty Statement.

Working Conditions

Schedule: The RDSup2 is expected to primarily work between the business hours of 7:30a-5:30p.

Travel: Periodic travel may be required dependent on research needs.

Other: Required to work a minimum of two days in the headquarters office (climate controlled high-rise office building under artificial lighting).

Desirable Qualifications:

• Bachelor's degree, preferably with a specialization in statistics, economics, data analysis, quantitative research, or psychology.
• 5+ years of experience in consumer market research, specifically with the design and execution of both qualitative and quantitative research methodologies.
• 5+ years of experience in quantitative and statistical analysis on programs or initiatives.
• 3+ years of managerial/lead experience with the ability to lead an established team of high-functioning, technical staff.
• Strong team building skills to encourage a collaborative culture.
• Excellent interpersonal and customer service skills.
• Ability and experience in building successful relationships with internal and external stakeholders to establish collaborative partnerships.
• Expert knowledge and experience with workflow planning, timeline management, and work prioritization techniques and principles.
• Excellent written and verbal communication skills and conducting presentations before audiences of all levels and size.
• Ability to convey and explain complex problems and recommendations to a technical and non-technical audience.
• Ability to shift to changing priorities, critically and strategically think through problems and risks, and be detail oriented.
• Demonstrated experience evaluating processes and working with others to improve efficiencies and productivity.

Important Note: A Statement of Qualifications is required to submit with your application package in order to be considered. For more information about this opportunity, benefits, and instructions on how to apply -- click the Apply button.