Safe Accommodation Worker in Burnley

Safe Accommodation Worker

Location: Burnley

Hours: Part time – 3 week rota including weekend working and sleep shifts.

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely. Safenet is part of the Calico Group.

Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the service

Jane’s place is a specialist refuge which supports survivors who are fleeing domestic abuse but may also need support with the their mental health, and drug and alcohol use. We have a strong programme of recovery groups, wellbeing activities and community based activities.

About the role

The role is the first point of contact for Safenet services and will ensure emergency access to accommodation for women, men and children through the Safenet phone line. The role will provide range of practical housing and administrative provision within a supported housing environment.

You will prepare rooms for new residents, cleaning in communal areas and support with the wellbeing of survivors through one to one and group support.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

You will bring experience of supporting survivors through their journey to recovery. This may have come from previous work experience in recovery, drug and alcohol services, mental health or social care.

For further information about the role, please visit the Role Profile.

Essential Core Skills

Health & Safety Awareness

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application.

Safeguarding

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.

Digital

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential.

Equality, Diversity, and Inclusion (EDI)

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.

• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.

• Mental Health Support – Access emotional and mental well-being services through Spectrum.

• Cycle to Work Scheme – Save on commuting costs while staying active.

• Pension Options – with employer pension contributions.

• Life Assurance – Peace of mind for you and your loved ones.

• Financial Advice – Expert guidance to help manage your finances.

• Recognition Awards – Celebrate your achievements with our recognition programs.

• Meaningful learning and development programmes with regular focus on your individual growth.

• Gym Membership Discounts – Stay fit with local gym access.

• One Calico Events – Connect and unwind at our employee social gatherings.

• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 22/10/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

Safenet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. Safenet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.

Inclusive Hiring at Calico

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at careers@calico.org.uk

Our Commitment to Safeguarding

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.