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- Tasks: Repair and maintain X-ray equipment while ensuring top-notch service quality.
- Company: Join a friendly team focused on career growth and employee wellbeing.
- Benefits: Enjoy a competitive salary, flexible working, private medical insurance, and 25 days annual leave.
- Why this job: Be part of a dynamic environment with opportunities for social events and charity involvement.
- Qualifications: HNC/HND or 3 years experience as a field service engineer; X-ray experience is a plus.
- Other info: Must reside in or be willing to relocate to the Southwest region.
The predicted salary is between 32000 - 42000 £ per year.
X-Ray – Field Service Engineer Covering the M4 Corridor and Southwest Region (which includes South Wales) Package: £40K – £50K base salary depending on experience (Maybe wiggle room for right person), overtime and bonus, competitive car allowance, friendly work environment, opportunities for career development, flexible working, private medical insurance, 25 days annual leave plus bank holidays, Team social events/charity events Staff wellbeing forum IDEALLY YOU WILL COME WITH X-RAY FIELD SERVICE EXPERIENCE BUT THIS IS NOT A PREREQUISITE – PLEASE DO APPLY IF YOU HAVE EXPERIENCE AS A FIELD SERVICE ENGINEER WORKING WITH A TECHNICAL MEDICAL DEVICE Key Areas of Responsibility: * Performing repairs and PPM to the highest quality standards on a wide range of X-ray equipment, with the range being multi-vendor. * Working closely with the service coordinators to ensure best technical solutions are met whilst maintaining customer SLA’s. * Ensure all service reports are submitted in a timely manner and all associated admin tasks are completed as per agreed timeframes * Assisting other Engineers in the field when required with complex repairs. * Provide technical support to customers and other Engineers when required. Experience: * HNC/HND in relevant discipline and / or minimum 3 years experience working as a field service engineer in X-ray or a similar environment. * Experience of working on X-Ray equipment is an advantage but is not essential. * An understanding of electronic systems and processes is vital! * You will need excellent fault finding and diagnostic skills * You will also need strong IT skills, including the use of Microsoft Office tools * Experience on using service management software would be beneficial * It\’s important that you have the ability to interpret complex technical instructions, system manuals and interpret parts compatibility matrix’s etc. * You need the ability to make considered logical and rational decisions in a timely manner and communicate them clearly. * It\’s essential that you are able to manage expectations, including having difficult or challenging conversations with customers and team members when required. * Full right to work in the UK is essential * Full UK driving licence is vital * You\’ll need to live in the Bristol, Swindon, Avon, Taunton or Cardiff (or be willing to relocate at your own expense) If you are interested in this role we would live to have a chat. Please do send an updated CV over and we will get in touch to chat about the role
X-Ray - Field Service Engineer employer: Calibre8 Recruitment Ltd
Contact Detail:
Calibre8 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land X-Ray - Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific X-ray equipment and technologies mentioned in the job description. Even if you don't have direct experience, showing that you've researched and understand the equipment can set you apart.
✨Tip Number 2
Network with current or former field service engineers in the medical device sector. They can provide insights into the role and may even refer you to opportunities within their companies.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail during the interview. Be ready to share examples of how you've diagnosed and resolved technical issues in previous roles.
✨Tip Number 4
Highlight your ability to manage customer expectations and communicate effectively. Prepare scenarios where you've had to navigate challenging conversations, as this is crucial for the role.
We think you need these skills to ace X-Ray - Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer, especially if you have worked with technical medical devices. Emphasise any specific skills related to X-ray equipment and fault finding.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key areas of responsibility mentioned in the job description. Explain how your background aligns with their needs and express your enthusiasm for the role and the company.
Highlight Technical Skills: In your application, clearly outline your technical skills, including your understanding of electronic systems, diagnostic abilities, and proficiency with Microsoft Office tools. Mention any experience with service management software.
Showcase Problem-Solving Abilities: Provide examples in your application that demonstrate your ability to make logical decisions and manage expectations, particularly in challenging situations. This will show your potential employer that you can handle the demands of the role.
How to prepare for a job interview at Calibre8 Recruitment Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of X-ray equipment and electronic systems. Even if you don't have direct experience, demonstrating a solid grasp of technical concepts will impress the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your fault-finding and diagnostic skills. Prepare examples from your past experiences where you successfully resolved technical issues or managed customer expectations.
✨Highlight Your Communication Skills
Since the role involves interacting with customers and team members, be ready to discuss how you handle difficult conversations. Share instances where you effectively communicated complex information in an understandable way.
✨Demonstrate Your Adaptability
The job requires flexibility and the ability to work with various vendors. Be prepared to talk about how you've adapted to new technologies or processes in previous roles, showcasing your willingness to learn and grow.
