At a Glance
- Tasks: Repair and maintain diagnostic ultrasound systems while ensuring top-notch service quality.
- Company: Join a friendly team focused on career growth and employee wellbeing.
- Benefits: Enjoy flexible working, private medical insurance, and 25 days annual leave plus bank holidays.
- Why this job: Be part of a dynamic environment with opportunities for social events and charity involvement.
- Qualifications: HNC/HND in relevant discipline or 3 years as a field service engineer preferred.
- Other info: Experience with ultrasound equipment is a plus, but not mandatory—apply if you're passionate!
The predicted salary is between 34000 - 46000 £ per year.
Job Title: Ultrasound Field Service Engineer – MUST HAVE ULTRASOUND
Location: South East, M4 corridor, inner London or within 1 hour drive of M25
Package: £40K – £55K base salary depending on experience, overtime and bonus, potential competitive car allowance, friendly work environment, opportunities for career development, flexible working, private medical insurance, 25 days annual leave plus bank holidays, Team social events/charity events Staff wellbeing forum
IDEALLY YOU WILL COME WITH ULTRASOUND FIELD SERVICE EXPERIENCE BUT THIS IS NOT A PREREQUISITE – PLEASE DO APPLY IF YOU HAVE EXPERIENCE AS A FIELD SERVICE ENGINEER WORKING WITH A TECHNICAL MEDICAL DEVICE
Key Areas of Responsibility:
- Performing repairs and PM’s to the highest quality standards on a wide range of diagnostic ultrasound systems. Equipment range is multi-vendor.
- Working closely with the service coordinators to ensure best technical solutions are met whilst maintaining customer SLA’s.
- Ensure all service reports are submitted in a timely manner and all associated admin tasks are completed as per agreed timeframes
- Assisting other Engineers in the field when required with complex repairs.
- Provide technical support to customers and other Engineers when required.
Experience:
- HNC/HND in relevant discipline and / or minimum 3 years experience working as a field service Engineer in a similar environment.
- Experience of working on ultrasound equipment an advantage Knowledge, Skills and Understanding
- An understanding of electronic systems and processes
- Excellent fault finding and diagnostic skills
- Excellent IT skills, including the use of Microsoft Office tools
- Experience on using service management software
- The ability to interpret complex technical instructions, system manuals and interpret parts compatibility matrix’s etc.
- Ability to make considered logical and rational decisions in a timely manner and communicate them clearly.
- Ability to manage expectations including having difficult or challenging conversations with customers and team members
If you are interested in this role we would live to have a chat. Please don send an updated CV over to and we will call you back to discuss.
Ultrasound Field Service Engineer employer: Calibre8 Recruitment Ltd
Contact Detail:
Calibre8 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ultrasound Field Service Engineer
✨Tip Number 1
Make sure to familiarize yourself with the latest ultrasound technologies and diagnostic systems. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the medical device industry, especially those who work with ultrasound equipment. Attend relevant events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled technical challenges in previous roles. Highlighting your problem-solving skills and ability to work under pressure will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter and our values. Understanding our company culture and mission will help you align your answers during the interview and show that you're a great fit for our team.
We think you need these skills to ace Ultrasound Field Service Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any experience you have as a Field Service Engineer, especially if it involves technical medical devices. If you have ultrasound experience, showcase it prominently.
Tailor Your CV: Customize your CV to reflect the key areas of responsibility mentioned in the job description. Use specific examples that demonstrate your skills in repairs, customer service, and technical support.
Craft a Strong Cover Letter: Write a cover letter that not only expresses your interest in the position but also explains how your background aligns with the requirements. Mention your understanding of electronic systems and your fault-finding skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Calibre8 Recruitment Ltd
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of ultrasound systems and electronic processes. Be prepared to discuss any relevant experience you have, even if it’s not specifically in ultrasound, as this can demonstrate your adaptability and technical skills.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've approached complex repairs or troubleshooting in the past. Highlight your fault-finding abilities and how you’ve successfully resolved issues under pressure, as this is crucial for a Field Service Engineer.
✨Communicate Clearly
Since the role involves managing customer expectations and potentially having difficult conversations, practice articulating your thoughts clearly. Think about how you would explain technical concepts to someone without a technical background.
✨Be Ready for Team Collaboration
The job requires working closely with service coordinators and other engineers. Prepare to discuss your experience in team settings and how you’ve contributed to collaborative problem-solving in previous roles.