At a Glance
- Tasks: Lead a team in managing medical device repairs and ensure compliance with industry standards.
- Company: Join a friendly, respected company in the expanding medical sector.
- Benefits: Up to £50k salary, 25 days leave, bonuses, and a pension scheme.
- Other info: Enjoy a hybrid work model with ongoing training and career development opportunities.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Management experience in a service/repair environment and knowledge of ISO regulations.
The predicted salary is between 50000 - 50000 € per year.
This is a fantastic career opportunity for someone to work with a great company that is expanding within the highly rewarding medical sector. A respected company with a great history, looking for an enthusiastic person to join in an Office / Workshop Manager role.
The Company: A very friendly and highly regarded business in the medical sector who provide maintenance and repair services for medical devices for the NHS and private sector. Known for being a good company to work for and with a friendly senior management team.
The Role: As the Service Centre Manager, you'll oversee the day-to-day running of this medical device repairs centre. The role is hybrid with some working from home as you're not needed to be on site every day, allowing for a nice split of working environments. In this role, you will supervise, mentor, and train team members in line with business requirements. You will allocate tasks efficiently to ensure timely and high-quality repairs while fostering a positive and productive working environment. You will oversee and manage the day-to-day activity of the engineers, along with maintaining all company compliance, including H&S and ISO compliance. You will ensure adherence to best practices in medical device repair processes, along with complying with all Quality Assurance & Compliance requirements such as ISO 13485 and any other relevant regulatory requirements. As part of the role, you will lead the Training & Development of your team, developing and facilitating training programs to enhance your team's skills and drive career development. You will also manage inventory of repair tools, parts, and equipment within the workshop. Additionally, you will identify any inefficiencies and implement solutions for improvement. Full initial training will be provided with ongoing career development.
Package: Basic salary: Up to £50k, 25 days annual leave, plus bank holidays, company bonus scheme, company pension scheme, long-term incentive plan.
The Ideal Person: You will need experience of management within a service/repair centre environment, this can be from a range of industries, but needs to be with technical products, and you need to have a bit of a technical mindset to help you in this role. It’s essential that you have good working experience with regulations such as ISO and EN requirements/regulations. Team leadership or management experience is an essential requirement, along with skills such as training and mentoring of colleagues and members of staff. You need the ability to work under pressure and in a changing environment, adapting to change as the organisation grows. Strong IT skills with packages such as MS Office and CRM systems, along with a high level of proficiency in record keeping, are vital for anyone applying to this role. You won’t be customer facing but will be engaging with key stakeholders via the phone, online meetings, or via email – therefore strong customer service skills are essential!
Applicants must be commutable to the Kettering area, within a reasonable commutable distance of the site, or be willing to relocate at your own expense. Right to work in the UK is essential – no sponsorship available.
If the above is of interest to you and you fit with the Ideal Person section, then please get in touch with us. You can also send your CV over directly to us, and we can then set up an initial chat with one of our friendly team!
Service Center Manager in Northampton employer: Calibre8 Recruitment Ltd
Join a highly regarded company in the medical sector that values its employees and fosters a supportive work culture. With a hybrid working model, competitive salary, and comprehensive benefits including a company bonus scheme and long-term incentive plan, this role offers excellent opportunities for personal and professional growth. The friendly senior management team is dedicated to mentoring and developing talent, making it an ideal environment for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Center Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical sector and let them know you're on the hunt for a Service Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of ISO standards and compliance regulations. Make sure you can confidently discuss how your experience aligns with the requirements of the role, especially around team leadership and training.
✨Tip Number 3
Showcase your technical mindset! Be ready to share examples of how you've improved processes or solved problems in previous roles. This will demonstrate your ability to adapt and thrive in a changing environment, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from enthusiastic candidates who are keen to join our friendly team!
We think you need these skills to ace Service Center Manager in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in service or repair centres, especially with technical products, to show us you're the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this role and how your background aligns with our needs. Share specific examples of your leadership and mentoring experiences to make your application stand out.
Showcase Your Technical Mindset:Since we're looking for someone with a technical mindset, don’t forget to mention any relevant experience with ISO standards and regulations. This will help us see that you understand the compliance side of things!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our expanding company!
How to prepare for a job interview at Calibre8 Recruitment Ltd
✨Know Your ISO Standards
Make sure you brush up on ISO 13485 and any other relevant regulations before your interview. Being able to discuss these standards confidently will show that you understand the compliance aspect of the role and are ready to ensure adherence in the service centre.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you mentored or trained colleagues, and be ready to discuss how you fostered a positive working environment. This will demonstrate your capability as a Service Centre Manager.
✨Demonstrate Your Technical Mindset
Since the role requires a technical mindset, be prepared to talk about your experience with technical products and repair processes. Highlight any relevant experience in service or repair centres, and be ready to discuss how you’ve tackled challenges in those environments.
✨Engage with Key Stakeholders
Even though the role isn’t customer-facing, you’ll still need strong communication skills. Prepare to discuss how you’ve effectively engaged with stakeholders in previous roles, whether through phone calls, emails, or online meetings. This will show that you can maintain good relationships even behind the scenes.
