At a Glance
- Tasks: Ensure customer satisfaction and provide technical support while managing accounts.
- Company: Dynamic recruitment agency based in Manchester.
- Benefits: Salary of £35-40K, bonuses, and additional perks.
- Why this job: Join a team focused on customer success and make a real difference.
- Qualifications: 5 GCSEs including Maths and English, plus relevant experience.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 35000 - 40000 £ per year.
A recruitment agency is seeking a Customer Service/Technical Account Manager in Manchester. The role focuses on ensuring customer satisfaction and effective account management.
Responsibilities include:
- Delivering technical support
- Managing on-site services
- Improving customer service delivery
Required qualifications include:
- Experience covering a territory
- A minimum of 5 GCSEs including Maths and English
Benefits include a salary of £35-40K, bonus, and additional perks.
Medical Devices TAM: Customer Success & Tech AM in Manchester employer: Calibre8 Recruitment Ltd
Contact Detail:
Calibre8 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Devices TAM: Customer Success & Tech AM in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the medical devices field on LinkedIn or at local events. We can’t stress enough how personal connections can lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer success and technical account management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you’ve tackled customer issues in the past. This will demonstrate your ability to deliver top-notch customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Medical Devices TAM: Customer Success & Tech AM in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and technical account management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Technical Skills: Since this role involves delivering technical support, make sure to mention any relevant technical skills or experiences. We’re looking for someone who can hit the ground running, so highlight your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Calibre8 Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to medical devices. Understand the products and services the company offers, as well as common customer issues. This will help you demonstrate your expertise and show that you're ready to provide top-notch support.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer accounts or resolved technical issues. Highlight how you ensured customer satisfaction and improved service delivery. This will illustrate your ability to excel in the role.
✨Research the Company Culture
Take some time to learn about the company's values and culture. This will help you tailor your responses to align with what they’re looking for in a candidate. Plus, it shows that you’re genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, challenges they face in customer success, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.