At a Glance
- Tasks: Lead a team in managing medical device repairs and ensure compliance with industry standards.
- Company: Join a friendly, respected company in the expanding medical sector.
- Benefits: Enjoy a competitive salary, generous leave, bonuses, and a pension scheme.
- Other info: Hybrid work model with ongoing training and career development opportunities.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in management and knowledge of ISO regulations are essential.
The predicted salary is between 50000 - 50000 € per year.
This is a fantastic career opportunity for someone to work with a great company that is expanding within the highly rewarding medical sector. A respected company with a great history, looking for an enthusiastic person to join in an Office / Workshop Manager role.
The Company: An very friendly and highly regarded business in the medical sector who provide maintenance and repair services for medical devices for the NHS and private sector. Known for being a good company to work for and with a friendly senior management team.
The Role: As the Service Centre Manager you'll oversee the day-to-day running of this medical device repairs centre. The role is hybrid with some WFH as you're not needed to be 'on site' every day, allowing for a nice split of working environments. In this role, you will supervise, mentor, and train team members in line with business requirements. You will allocate tasks efficiently to ensure timely and high-quality repairs while fostering a positive and productive working environment. You will oversee and manage the day-to-day activity of the engineers, along with maintaining all company compliance, including H&S and ISO compliance. You will ensure adherence to best practices in medical device repair processes, along with complying with all Quality Assurance & Compliance requirements such as ISO 13485 and any other relevant regulatory requirements. As part of the role, you will lead the Training & Development of your team, developing and facilitating training programs to enhance your team's skills and drive career development. You will also manage inventory of repair tools, parts, and equipment within the workshop. Additionally, you will identify any inefficiencies and implement solutions for improvement. Full initial training will be provided with ongoing career development.
Package: Basic salary: Up to £50k, 25 days annual leave, plus bank holidays, company bonus scheme, company pension scheme, long-term incentive plan.
The Ideal Person: You will need experience of management within a service/repair centre environment, this can be from a range of industries, but needs to be with technical products, and you need to have a bit of a technical mindset to help you in this role. It’s essential that you have good working experience with regulations such as ISO and EN requirements/regulations. Team leadership or management experience is an essential requirement, along with skills such as training and mentoring of colleagues and members of staff. You need the ability to work under pressure and in a changing environment, adapting to change as the organisation grows. Strong IT skills with packages such as MS Office and CRM systems, along with a high level of proficiency in record keeping, are vital for anyone applying to this role. You won’t be customer facing but will be engaging with key stakeholders via the phone, online meetings, or via email – therefore strong customer service skills are essential! Applicants must be commutable to the Kettering area, within a reasonable commutable distance of the site, or be willing to relocate at your own expense. Right to work in the UK is essential – no sponsorship available.
If the above is of interest to you and you fit with the Ideal Person section, then please get in touch with us. You can also send your CV over directly to us. We can then set up an initial chat with one of our friendly team!
Service Center Manager in Kettering employer: Calibre8 Recruitment Ltd
Join a highly regarded and friendly company in the medical sector, where you will have the opportunity to lead a dedicated team in a hybrid work environment. With a strong focus on employee development, you will benefit from comprehensive training programs, a supportive management team, and a competitive salary package that includes generous annual leave and a company bonus scheme. This is an excellent employer for those looking to make a meaningful impact while enjoying a positive work culture in Kettering.
StudySmarter Expert Advice🤫
We think this is how you could land Service Center Manager in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical sector and let them know you're on the hunt for a Service Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of ISO standards and compliance regulations. Make sure you can confidently discuss how your experience aligns with the requirements of the role, especially in managing technical products.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully mentored and trained team members in the past. Highlighting your ability to foster a positive working environment will definitely catch their attention.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from enthusiastic candidates who are keen to join our friendly team!
We think you need these skills to ace Service Center Manager in Kettering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in service or repair centres, especially with technical products, to show us you're the right fit for the role.
Showcase Your Leadership Skills:Since team leadership is key for this position, include examples of how you've successfully supervised, mentored, or trained team members in the past. We want to see how you can foster a positive working environment!
Highlight Compliance Knowledge:Mention your familiarity with ISO standards and any relevant regulations. This will demonstrate to us that you understand the importance of compliance in the medical sector and can maintain high-quality repair processes.
Keep It Professional Yet Friendly:While we love a good chat, remember to keep your application professional. Use clear language and structure your application well, but don’t hesitate to let your personality shine through. We’re looking for someone who fits in with our friendly team!
How to prepare for a job interview at Calibre8 Recruitment Ltd
✨Know Your ISO Standards
Make sure you brush up on ISO 13485 and any other relevant regulations before your interview. Being able to discuss these standards confidently will show that you understand the compliance side of the role, which is crucial in the medical sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a service or repair environment. Highlight your experience in mentoring and training staff, as this is a key part of the Service Centre Manager role. Use specific scenarios to demonstrate your ability to foster a positive working environment.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've identified inefficiencies and implemented solutions. This role requires someone who can adapt and improve processes, so be ready to share your strategies for troubleshooting and enhancing productivity.
✨Engage with Key Stakeholders
Even though the role isn't customer-facing, you'll still need strong communication skills. Prepare to discuss how you've effectively engaged with stakeholders in previous roles, whether through phone calls, emails, or online meetings. This will show your ability to maintain good relationships even behind the scenes.
