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- Tasks: Ensure customer satisfaction and manage accounts in the medical devices sector.
- Company: Join a leading company in the medical devices industry with a supportive culture.
- Benefits: Competitive salary, bonus, car allowance, pension, healthcare, and holiday.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting opportunity for growth in a dynamic and rewarding environment.
The predicted salary is between 28000 - 42000 £ per year.
A fantastic opportunity to enter the medical devices arena! The client is very open regarding background and experience and this is more about customer services and being the go-to account manager and ensuring customer satisfaction.
Territory: North West and West Midlands
Package: £35-40K Basic + Bonus + Car OR Car Allowance, Pension, Healthcare, Death in Service, Phone, Laptop, Holiday
Summary Purpose – Ensure customer satisfaction and product reliability through the delivery of regular technical account management, on-site service and account review to serve.
Customer Service/Technical Account Manager employer: Calibre8 Recruitment Ltd
Contact Detail:
Calibre8 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the medical devices field on LinkedIn or at local events. We can’t stress enough how personal connections can lead to job opportunities.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and think about how your customer service skills can shine in this role. We want you to show them you’re the go-to person they need!
✨Tip Number 3
Practice your pitch! You’ll want to convey your passion for customer satisfaction and technical support clearly. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that Customer Service/Technical Account Manager role!
We think you need these skills to ace Customer Service/Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant technical skills. We want to see how you can be the go-to account manager for our clients!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about customer satisfaction in the medical devices field. Share specific examples of how you've gone above and beyond for customers in the past.
Showcase Your Communication Skills: As a Customer Service/Technical Account Manager, communication is key! Make sure your application reflects your ability to convey complex information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Calibre8 Recruitment Ltd
✨Know Your Stuff
Familiarise yourself with the medical devices industry and the specific products the company offers. Understanding the technical aspects will help you answer questions confidently and show that you're genuinely interested in the role.
✨Customer-Centric Mindset
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your commitment to customer satisfaction will resonate well, as this role is all about being the go-to account manager.
✨Ask Insightful Questions
Think of thoughtful questions to ask during the interview. This could be about the company's approach to customer service or how they measure customer satisfaction. It shows you're engaged and eager to contribute.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've handled challenging situations in previous roles. The ability to resolve issues effectively is crucial in a Customer Service/Technical Account Manager position, so share specific examples that demonstrate your skills.
