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For Companies At a Glance
- Tasks: Assist with sales orders, customer updates, and administrative duties daily.
- Company: Join Greyhound Chromatography, a leader in high-quality chromatography supplies.
- Benefits: Full-time role with Monday to Friday schedule; gain valuable experience in a supportive environment.
- Why this job: Perfect for detail-oriented individuals looking to grow in sales and customer service.
- Qualifications: Previous admin or customer service experience; strong organizational and communication skills required.
- Other info: Onsite position located in Birkenhead, UK.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Sales and Purchasing Support Job Overview: We are looking for an organized and detail-oriented Sales and Purchasing Support Specialist to assist with day-to-day sales and administrative tasks. This role involves managing customer orders, supporting the sales and purchasing teams, and handling various administrative duties. Greyhound Chromatography is a Calibre Scientific Company, supplying High Quality Chromatography consumables, columns, solvents and reagents. More information about can be found here: Greyhound Chromatography | UK’s Leading Chromatography Consumables Supplier Key Responsibilities: Create sales orders and proforma invoices for customers. Contact customers via phone or email to provide order updates. Send invoices to customers. Work with the Purchasing team to ensure orders are on track and customers are informed. Help with Purchasing tasks during staff absences. Update customer details in the CRM for marketing purposes. Coordinate with the logistics team to share shipping updates with customers. Maintain accurate customer and order information in the company’s software. Assist the bookkeeper with supplier invoice checks. Answer customer calls and direct queries to the right departments. Organize and file company invoices and archives. Provide after-sales support to customers. Process customer payments securely. Help the sales team gather data for large tenders. Schedule and assist with internal meetings. Support the Quality Manager in managing ISO company database. Provide additional support as needed. Qualifications: Previous experience in an administrative or customer service role. Strong organizational and communication skills. Proficiency in Microsoft Office and CRM systems. Ability to multitask and prioritize tasks effectively. Detail-oriented and able to handle multiple responsibilities. Work type: Full Time. Working days: Monday – Friday. Location: Birkenhead, UK. Type of work: Onsite.
Sales and Purchasing Support employer: Calibre Scientific
Contact Detail:
Calibre Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Purchasing Support
✨Tip Number 1
Familiarize yourself with the chromatography industry and the specific products offered by Greyhound Chromatography. Understanding the terminology and key players in this field will help you stand out during conversations with the hiring team.
✨Tip Number 2
Highlight your organizational skills and experience with CRM systems in your discussions. Be prepared to share examples of how you've successfully managed customer orders or administrative tasks in previous roles.
✨Tip Number 3
Demonstrate your communication skills by practicing clear and concise responses. Since the role involves contacting customers and providing updates, showing that you can communicate effectively will be crucial.
✨Tip Number 4
Research common challenges faced in sales and purchasing support roles. Being able to discuss potential solutions or improvements during your interview will show your proactive approach and readiness to contribute to the team.
We think you need these skills to ace Sales and Purchasing Support
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales and Purchasing Support position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administrative or customer service roles. Be specific about your organizational skills and any relevant software proficiency, especially with Microsoft Office and CRM systems.
Craft a Strong Cover Letter: Write a personalized cover letter that addresses why you are a good fit for the role. Mention your ability to multitask, prioritize effectively, and provide examples of how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Calibre Scientific
✨Show Your Organizational Skills
Since the role requires strong organizational abilities, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritize and keep track of details.
✨Demonstrate Communication Proficiency
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. Be ready to share instances where you effectively communicated with customers or team members, especially in resolving issues.
✨Familiarize Yourself with CRM Systems
As the job involves updating customer details in a CRM, it’s beneficial to familiarize yourself with common CRM software. If you have experience with any specific systems, mention them during the interview to showcase your readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer inquiries. Prepare for scenarios where you might need to provide after-sales support or manage order updates, and think through how you would respond.
