At a Glance
- Tasks: Provide field service support for laboratory refrigeration and scientific equipment across the UK.
- Company: Join a leading company in the life sciences sector with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and training provided for career growth.
- Other info: Enjoy a hybrid work environment with opportunities for travel and professional development.
- Why this job: Make a real impact in laboratories while working with cutting-edge technology.
- Qualifications: 3 years' experience in field service and relevant engineering qualifications required.
The predicted salary is between 31500 - 38500 £ per year.
Position Summary
We are seeking a Refrigeration & Laboratory service engineer to provide field-based service support, preventative maintenance, calibration, installation, fault finding & trouble shooting of laboratory refrigeration and scientific equipment across the UK, predominantly in the South of England.
The successful candidate will work on a wide range of laboratory instrumentation including Ultra Low Temperature (ULT) & Cryogenic Freezers, Laboratory Refrigerators & Freezers, Centrifuges, Co2 & Shaking Incubators, Climate & Stability Chambers, Freeze Dryers (Lyophilizes), Nanodrop Spectrophotometers and other laboratory equipment.
The role requires strong fault-finding and ability to work independently while ensuring equipment performs to manufacturer and regulatory standards while providing strong customer service ability.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform the following satisfactorily (other duties may be assigned).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Perform planned preventative maintenance, servicing, calibration and repairs on laboratory refrigeration and scientific equipment.
- Diagnose electrical, mechanical and refrigeration faults and complete effective breakdown repairs.
- Install, commission and verify new laboratory equipment while providing customer familiarization where required.
- Produce accurate service reports, calibration certificates and maintenance documentation after every visit.
- Maintain tools, test equipment, vehicle stock.
- Identify service contract, upgrade and replacement opportunities while maintaining excellent customer relationships
- Manage service visits across the UK but mainly within the UK predominantly South of England area, including regular travel, some short-notice requirements and including occasional overnight stays.
- Complete accurate expense accounting related to travel and service visits.
Education/Experience
Minimum ofat least 3 years' experience in a similar field service role.
- Relevant qualification in Refrigeration, Electrical, Mechanical Engineering or a related discipline.
- Proven experience servicing equipment such as ULT & Cryogenic Freezers, Refrigerators, Centrifuges, CO₂ & Shaking Incubators, Climate/Stability Chambers, Freeze Dryers, Nanodrop instruments and similar laboratory equipment.
- F-Gas certification and experience with refrigeration systems desirable – but not essential. (Training provided for right candidate.)
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Hybrid role including
- Pharmaceutical, biotechnology and life science laboratories
- NHS, healthcare and medical research facilities
- Universities and higher education research laboratories
- Industrial and commercial laboratory environments
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Regular travel and long-distance driving
- Physical work including equipment installation, manual handling, refrigeration component replacement, electrical and mechanical repairs, working in confided spaces around laboratory equipment and occasional work at height.
- Occasional overnight stays away from home
- #J-18808-Ljbffr
Field Service Technician in Oxford employer: Calibre Scientific Group
Calibre Scientific Group is an excellent employer for those seeking a dynamic and rewarding career in sales within the laboratory sector. With a strong focus on employee development, a collaborative work culture, and the opportunity to make a significant impact in the UK market, you will find ample support for your professional growth. The company values innovation and customer engagement, making it an ideal place for motivated individuals to thrive and succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Oxford
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Calibre Scientific Group as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Calibre Scientific Group and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Calibre Scientific Group’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Technician in Oxford
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Calibre Scientific Group, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Calibre Scientific Group, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Calibre Scientific Group.
How to prepare for a job interview at Calibre Scientific Group
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Calibre Scientific Group offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Calibre Scientific Group but also helps you get a feel for whether you’d thrive in that environment.
