At a Glance
- Tasks: Support claims handlers and manage motor claims from start to finish.
- Company: Join a leading insurance company with a supportive team environment.
- Benefits: Competitive salary, performance bonuses, flexible benefits, and enhanced pension.
- Other info: Enjoy a balanced work week with opportunities for professional growth.
- Why this job: Make a difference in clients' lives while developing your career in insurance.
- Qualifications: Experience in motor claims and strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
An excellent opportunity has arisen for an experienced Motor Claims Administrator to join a market-leading organisation within the insurance sector. Working as part of a busy and supportive team, you will provide administrative and technical support to Claims Handlers, Investigators and Managers, ensuring claims are proactively managed through to completion.
The successful candidate will have previous motor claims experience, excellent customer service skills, strong attention to detail and the ability to work effectively in a fast-paced environment while delivering an exceptional service to clients and customers.
Responsibilities- Providing administrative and technical support to Claims Handlers, Investigators and Managers
- Acting as the first point of contact for client and customer enquiries via telephone and email
- Taking ownership of customer queries and ensuring they are resolved through to conclusion
- Supporting the proactive management of motor claims from notification through to settlement
- Ensuring all client Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently achieved
- Maintaining accurate claim records using internal systems
- Liaising with clients and internal departments to ensure the efficient progression of claims
- Delivering a high standard of customer service at every stage of the claims process
- Promoting Treating Customers Fairly (TCF) principles and always maintaining compliance
- Previous experience within motor claims or insurance claims administration
- Excellent verbal and written communication skills
- Strong organisational skills with excellent attention to detail
- Confident using Microsoft Office and learning new IT systems
- Performance-related bonus
- Enhanced contributory pension
- Enhanced family leave
- Flexible benefits package
- Electric car scheme
- Birthday holiday
- Voluntary benefits schemes
- Share purchase scheme with interest-free loans
- 35-hour working week, Monday to Friday only
Motor Claims Administrator employer: Calibre Candidates
Join a dynamic and supportive team at a growing insurance brokerage in Sunderland, where you can enjoy a unique 4-day working week that promotes a healthy work-life balance. With excellent career progression opportunities and a focus on nurturing relationships with clients, this role offers a rewarding environment for experienced Commercial Insurance Brokers looking to thrive in their careers while enjoying generous holiday allowances and structured earnings potential.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Administrator
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Calibre Candidates). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Calibre Candidates. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Claims Administrator
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Calibre Candidates.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Calibre Candidates. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Calibre Candidates
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Calibre Candidates to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Calibre Candidates, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Calibre Candidates's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
