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- Tasks: Manage customer accounts, process orders, and resolve issues daily.
- Company: Join a growing team in the South of Reading focused on customer satisfaction.
- Benefits: Enjoy a sales role with no weekend work and a supportive environment.
- Why this job: Be part of a proactive team that values communication and customer relationships.
- Qualifications: Experience in retail or sales, with strong communication skills required.
- Other info: Must live within 20 minutes of Reading to apply.
The predicted salary is between 28800 - 43200 £ per year.
As part of a continued growth, our client is seeking a proactive and customer-focused Internal Account Manager to join their Team in the South of Reading. You’ll manage customer accounts, process incoming orders, resolve issues, and assist in developing best practices within our Sales Team. A Sales role with no weekend work! Responsibilities: Accurately process incoming orders and provide timely updates to clients Provide help and guidance to clients, including technical assistance and product knowledge Drive sales through warm leads from the database Communicate with various clients, addressing inquiries and fostering positive relationships Investigate and resolve customer problems, ensuring quick and effective solutions Help develop policies, procedures, and standards to enhance the service experience Stay updated on company products and services, keeping informed of new features and offerings Collaborate with various departments, offering support as needed to ensure smooth operations Requirements: A focus on Sales or upselling with experience in retail, hospitality, or sales environment Excellent written and verbal communication skills Ability to multitask and manage multiple accounts effectively Lives within 20 minutes of Reading If you think you’re suitable for this role, then please click ‘APPLY’ now! …
Internal Account Manager employer: Calibre Candidates
Contact Detail:
Calibre Candidates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarize yourself with the company’s products and services. Understanding what you’ll be selling will not only boost your confidence but also help you provide better assistance to clients.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of client interaction, being able to convey information clearly and effectively is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Network with current employees or others in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare examples of how you've successfully managed customer accounts or resolved issues in the past. Being able to share specific experiences will demonstrate your capability and fit for the role.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Internal Account Manager position. Understand the key responsibilities and requirements, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in sales or customer service roles. Provide specific examples of how you've successfully managed accounts or resolved customer issues in the past.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application reflects your ability to communicate effectively. Use clear and concise language in your documents.
Express Enthusiasm: Convey your enthusiasm for the position and the company in your cover letter. Mention why you are excited about the opportunity to work as an Internal Account Manager and how you can contribute to the team.
How to prepare for a job interview at Calibre Candidates
✨Show Your Customer Focus
Emphasize your experience in managing customer accounts and resolving issues. Be ready to share specific examples of how you've provided excellent customer service and built positive relationships with clients.
✨Demonstrate Sales Acumen
Prepare to discuss your sales experience, particularly in upselling or driving sales through warm leads. Highlight any relevant metrics or achievements that showcase your ability to contribute to sales growth.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be prepared to answer questions about how you handle inquiries and communicate with clients effectively.
✨Familiarize Yourself with the Company’s Products
Research the company’s products and services thoroughly. Being knowledgeable about their offerings will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
