At a Glance
- Tasks: Lead operations, manage finance, legal, compliance, and HR in a fast-growing Insurtech.
- Company: Join an ambitious Insurtech start-up transforming the Specialty Insurance market.
- Benefits: Competitive salary, equity potential, remote work, and career progression.
- Other info: Work closely with a visionary CEO and enjoy a hands-on role.
- Why this job: Be a key player in shaping the future of a dynamic Insurtech business.
- Qualifications: Experience in operations within Insurtech or insurance, strong communication skills.
The predicted salary is between 100000 - 100000 £ per year.
A Rare Opportunity to Help Scale One of the UK’s Most Exciting Insurtech Start-ups!
Our client is an ambitious, fast-growing Insurtech business, transforming the Specialty Insurance market through innovative Policy Administration technology. Having achieved impressive early commercial success and secured strong financial backing, they are now entering an exciting period of expansion. As part of this growth, they are creating a brand-new Operations Lead role to work alongside the CEO, helping to build the operational foundations to support the next stage of the company’s journey.
This is far more than a traditional operations role. You’ll become a trusted right-hand partner, taking ownership of operational management including finance, legal, compliance and HR activities, supporting customer engagement, and strategic growth initiatives. For the right individual, this is an exceptional opportunity to join at an early stage and play a key role in shaping the future of a business with outstanding long-term prospects which for the right candidate, could lead to COO.
The Role
The CEO is an accomplished entrepreneur with a clear vision for the business. As commercial momentum continues to build, they are looking for someone who can take ownership of operational delivery, allowing them to focus on strategic growth and innovation. You’ll become involved in many aspects of the business, ensuring projects move forward, customers receive an outstanding experience, internal teams remain aligned and commercial opportunities are maximised. This is a highly visible role for someone who enjoys variety, thrives in a fast-paced environment and is comfortable switching between being very hands-on, operational leadership and commercial negotiations.
Key Responsibilities
- Take ownership of day-to-day operational management across the business
- Hands-on delivery in legal, compliance, finance and HR
- Negotiating contracts and producing associated documentation
- Coordinate internal processes to deliver results
- Help implement scalable operational processes to support continued growth
- Support customer meetings and ongoing client engagement
- Build strong relationships with insurers, MGAs, brokers and strategic partners
- Oversee ongoing operational delivery
- Drive projects through to completion whilst removing obstacles and maintaining momentum
- Support strategic planning and business growth initiatives
About You
You’ll be an energetic, commercially aware and highly organised individual, who enjoys working at the heart of a growing business. You’re likely to have worked within a start-up/scale-up Insurtech, Specialty insurer or MGA and will already understand the pace and demands of a scaling technology business. Most importantly, you’ll enjoy solving problems, developing processes, building relationships and making things happen. You’ll have the confidence to represent the business externally whilst also providing practical operational leadership internally. In particular, you will understand the need to be very 'hands-on' in every aspect in the early stages of building the foundations for future growth.
Experience Required
- Essential Experience working in a key Operations role within an Insurtech or insurance business
- Proven experience developing Finance, Legal, HR and Compliance processes
- Understanding of Specialty Insurance / London Market
- Experience working alongside international technology or software development teams
- Excellent communication and stakeholder management skills
- Ability to work independently with minimal supervision and understanding of being hands-on at this stage of business
- Comfortable in a fast-moving startup environment where priorities evolve quickly
What’s on Offer?
- Join one of the UK’s most exciting and well-funded Insurtech scale-ups
- Work directly alongside an impressive and highly successful CEO
- Genuine influence over the future direction of the business
- Broad exposure across operations and commercial growth
- Remote-first working with regular meetings in Central London
- Equity opportunity for senior leaders
- Outstanding long-term career progression route as the company continues to scale
Head of Operations in England employer: Calibre Candidates
Join a dynamic and supportive team at a growing insurance brokerage in Sunderland, where you can enjoy a unique 4-day working week that promotes a healthy work-life balance. With excellent career progression opportunities and a focus on nurturing relationships with clients, this role offers a rewarding environment for experienced Commercial Insurance Brokers looking to thrive in their careers while enjoying generous holiday allowances and structured earnings potential.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in England
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Calibre Candidates). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Calibre Candidates. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Head of Operations in England
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Calibre Candidates.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Calibre Candidates. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Calibre Candidates
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Calibre Candidates to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Calibre Candidates, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Calibre Candidates's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
