At a Glance
- Tasks: Lead day-to-day operations and drive strategic growth in a fast-paced Insurtech start-up.
- Company: Join an ambitious Insurtech transforming the Specialty Insurance market.
- Benefits: Remote work, regular London meetings, and outstanding career progression.
- Other info: Dynamic role with variety and genuine influence on business success.
- Why this job: Make a real impact and shape the future of a growing business.
- Qualifications: Experience in Insurtech or insurance technology with strong operational skills.
The predicted salary is between 60000 - 70000 £ per year.
A Rare Opportunity to Help Scale One of the UK’s Most Exciting Insurtech Start-ups. Our client is an ambitious, fast-growing Insurtech business transforming the Specialty Insurance market through innovative Policy Administration technology. Having achieved impressive early commercial success and secured strong financial backing, they are now entering an exciting period of expansion. As part of this growth, they are creating a brand-new Commercial Operations Manager / Lead role to work alongside the CEO, helping to build the operational foundations that will support the next stage of the company’s journey.
You’ll become a trusted right-hand partner, taking ownership of day-to-day operational management while also supporting customer engagement, commercial activity and strategic growth initiatives. For the right individual, this is an exceptional opportunity to join at an early stage and play a key role in shaping the future of a business with outstanding long-term prospects.
The CEO is an accomplished entrepreneur with a clear vision for the business. As commercial momentum continues to build, they are looking for someone who can take ownership of operational delivery, allowing them to focus on strategic growth and innovation. You’ll become involved in virtually every aspect of the business, ensuring projects move forward, customers receive an outstanding experience, internal teams remain aligned and commercial opportunities are maximised. This is a highly visible role requiring someone who enjoys variety, thrives in a fast-paced environment and is comfortable switching between operational leadership, customer engagement and commercial discussions.
- Take ownership of day-to-day operational management across the business.
- Coordinate internal activities across technology, product and commercial functions.
- Help implement scalable operational processes to support continued growth.
- Assist with business development activities and sales opportunities.
- Work closely with international software development teams to ensure priorities remain aligned.
- Help manage customer implementations and ongoing operational delivery.
- Drive projects through to completion whilst removing obstacles and maintaining momentum.
- Support strategic planning and business growth initiatives.
You’ll be an energetic, commercially aware and highly organised individual who enjoys working at the heart of a growing business. You’re likely to have worked within an Insurtech, Specialty insurer, MGA or insurance software provider and will already understand the pace and demands of a scaling technology business. Most importantly, you’ll enjoy solving problems, building relationships and making things happen. You’ll have the confidence to represent the business externally whilst also providing practical operational leadership internally.
- Experience working within an Insurtech or insurance technology business.
- Existing network and relationships across this insurance market.
- Previous experience supporting customer engagement and commercial activity.
- Experience working alongside international technology or software development teams.
- Ability to work independently with minimal supervision.
- Exposure to Policy Administration Systems or insurance software platforms.
- Experience supporting SaaS implementations or customer success activities.
- Previous involvement in scaling a growing technology business.
- Experience working across multiple business functions rather than within a narrow operational remit.
Passionate about helping a business grow and succeed. Genuine influence over the future direction of the business. Broad exposure across operations, customers, strategy and commercial growth. Remote-first working with regular meetings in Central London. Outstanding long-term career progression as the company continues to scale internationally.
If you’re looking for a role where no two days are the same, where you’ll have real influence on the success of a business, and where your contribution will be recognised and rewarded, we’d love to hear from you.
Commercial Manager - Operations in City of London employer: Calibre Candidates
Join a dynamic and innovative Insurtech start-up that is redefining the Specialty Insurance market. As a Commercial Operations Manager, you'll enjoy a remote-first work culture with regular collaboration in Central London, offering you the flexibility to thrive while being part of a passionate team. With exceptional opportunities for career growth and the chance to shape the future of a rapidly expanding business, this role promises a rewarding and impactful experience for those eager to make a difference.
