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- Tasks: Lead global accounts receivable operations and manage BPO partnerships for a top medical device brand.
- Company: Join a leading medical device company expanding its global footprint in Singapore.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in a global role while enhancing operational excellence.
- Qualifications: Bachelor's degree and 5+ years managing BPOs in multinational settings.
- Other info: Collaborate with diverse teams across the globe and drive process improvements.
The predicted salary is between 48000 - 72000 £ per year.
Our client is a leading medical device brand expanding their global presence in Singapore.
About the Job
This is a Global BPO Accounts Receivable manager position responsible for driving service and operational excellence with the selected BPO partner, which provides global outsourcing support to the business worldwide. This position is based in our Singapore office.
Key Responsibilities
- Manage external relationship with BPO Partner who is supporting Finance/Accounting operations.
- Monitor and manage AR delivery from BPO centers worldwide to adequately support the business operations, ensure consistent service level, and work with the delivery teams on:
- prompt sending of invoices to customers, e.g. enabling invoice dunning
- prompt collections of open invoices within target DSO
- timely application of cash receipts against open invoices, keeping unapplied cash to the minimum.
- manage customer credits – including credit limit setting and controlling order releases.
Key Internal Stakeholders & External Contacts
- Work with Regional accounting teams and Country Controllers in the Region, covering EMEA, China, South Korea, Japan, Singapore, India, Australia, USA and Canada to drive AR process efficiency, while maintaining or improving governance / internal controls over the AR process.
- Supports implementation of AR process automation, in collaboration with the global BPO provider.
- Support the Global Chief Accounting Officer, in driving global standardization of Accounts Receivables close processes, in collaboration with regional operational and accounting teams.
Key Skills/Core Competencies
- Extensive and proven experience in managing BPO vendors. This is a critical requirement, ideally with partners such as Infosys, TCS, Accenture, or Gentec.
- Strong knowledge of Accounts Receivable processes, including the integration of AP technologies and tools with ERP systems in collaboration with IT.
- Ability to multitask and work effectively across cultures, geographies, and all organizational levels, from frontline staff to senior executives.
- Strong negotiation, vendor management, and decision-making capabilities.
- Excellent analytical, problem-solving, and organizational skill.
Qualifications & Experience
- Bachelor's degree in finance / accounting, business administration, supply chain management, or related field.
- Min 5 years of experience managing BPOs providing global shared services in multinational companies.
Global Accounts Receivable Manager - Global BPO Management in Penarth employer: CALIBER8 PTE. LTD.
Contact Detail:
CALIBER8 PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Accounts Receivable Manager - Global BPO Management in Penarth
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and BPO sectors. You never know who might have a lead on that Global Accounts Receivable Manager role. Plus, personal referrals can give you a leg up!
✨Tip Number 2
Prepare for interviews by researching the company and its BPO partners. Understand their operations and challenges in accounts receivable. This will help us impress them with our knowledge and show we’re the right fit for the job.
✨Tip Number 3
Practice your negotiation skills! As a Global Accounts Receivable Manager, you'll need to demonstrate strong vendor management capabilities. Role-play scenarios with friends or mentors to build confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Global Accounts Receivable Manager - Global BPO Management in Penarth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with BPO vendors and Accounts Receivable processes, as these are key for us. Use specific examples that showcase your skills in managing relationships and driving operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background aligns with our needs. Don't forget to mention your experience in project management and process improvement, as these are crucial for the position.
Showcase Your Achievements: Quantify your successes where possible. If you've improved DSO or streamlined processes in previous roles, let us know! Numbers speak volumes and help us see the impact you've made in your past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CALIBER8 PTE. LTD.
✨Know Your BPO Inside Out
Before the interview, make sure you research the BPO partners that the company works with, like Infosys or Accenture. Understand their services and how they integrate with accounts receivable processes. This will show your potential employer that you're not just familiar with the role but also with the key players in the industry.
✨Demonstrate Your Analytical Skills
Be prepared to discuss specific examples of how you've used analytical skills to solve problems in previous roles. Think about times when you identified inefficiencies in AR processes and how you implemented improvements. This will highlight your ability to drive operational excellence, which is crucial for this position.
✨Showcase Your Multicultural Experience
Since this role involves working across various regions, be ready to share experiences where you've successfully collaborated with diverse teams. Highlight any challenges you faced and how you overcame them, as this will demonstrate your adaptability and cultural awareness.
✨Prepare Questions About Process Improvements
Think of insightful questions regarding the company's current AR processes and how they envision improvements. Asking about their goals for efficiency and automation shows that you're proactive and genuinely interested in contributing to their success.
