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- Tasks: Provide a welcoming environment and assist clients with foreign exchange transactions.
- Company: Calforex Canada, a leader in foreign exchange services.
- Benefits: Inclusive workplace, ongoing training, and professional development opportunities.
- Why this job: Join a dynamic team and help clients with their currency needs.
- Qualifications: High school diploma, customer service experience, and cash handling skills.
- Other info: Located in West Edmonton Mall, great for students seeking full-time work.
The predicted salary is between 24000 - 36000 £ per year.
Calforex Canada, a Canadian leader in foreign exchange services operating 9 retail locations, is seeking a motivated and talented team member dedicated to providing a welcoming and professional environment for clients and fellow employees.
Responsibilities
- Provide a welcoming and cheerful environment for clients during transactions in the branch and while interacting with clients by phone and email.
- Engage with clients to accurately determine their needs and offer appropriate products and services.
- Demonstrate an aptitude for problem solving and the ability to respond flexibly to new challenges.
- Communicate effectively and professionally with clients regarding Calforex policy and applicable federal or provincial regulations for money service businesses.
- Commit to ongoing training for anti‑money‑laundering and anti‑terrorist financing legislation and regulatory requirements.
Qualifications
- High school diploma or equivalent.
- Proficient use of computers, email programs, and basic internet skills.
- Advanced verbal and written communication skills in English.
- Minimum 2 years of professional customer service experience.
- Minimum 2 years of professional cash handling experience.
- Reliable transportation or the ability to commute during branch hours.
- Ability to pass a Police Clearance Report.
Calforex is committed to providing an inclusive and equitable workplace for all team members and clients. We seek applicants who are committed to upholding these values.
Store location: Unit 1762, 8882‑170 Street NW, Edmonton, Alberta T5T 4J2, Canada.
Seniority level: Entry level
Employment type: Full‑time
Foreign Exchange Teller – West Edmonton Mall employer: Calforex Currency Exchange - Ottawa
Contact Detail:
Calforex Currency Exchange - Ottawa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Teller – West Edmonton Mall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Calforex and their values. This will help you connect with the team and show that you're genuinely interested in being part of their welcoming environment.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with clients regularly, it’s crucial to demonstrate your advanced verbal and written communication skills. Try role-playing common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully handled challenges. Be ready to share these during your interview to highlight your ability to adapt and respond flexibly.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Calforex site. It shows initiative and gives you a better chance to stand out in the hiring process.
We think you need these skills to ace Foreign Exchange Teller – West Edmonton Mall
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our welcoming environment.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service and cash handling. We love seeing how your skills align with what we’re looking for, so be specific about your past roles!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Calforex Currency Exchange - Ottawa
✨Know Your Stuff
Before the interview, make sure you understand the basics of foreign exchange services and Calforex's offerings. Brush up on relevant regulations and policies, as this will show your commitment to the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a client or resolved a tricky situation. This will demonstrate your ability to create a welcoming environment, which is key for a Foreign Exchange Teller.
✨Practice Effective Communication
Since advanced verbal and written communication skills are crucial, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as professional and approachable.
✨Be Ready to Learn
Calforex values ongoing training, so express your willingness to learn about anti-money-laundering and anti-terrorist financing legislation. Share any relevant training you've completed in the past, and be open about your eagerness to grow within the company.