Planning & Support Coordinator | Volkswagen Group Calex UK Permanent/Full Time in Milton Keynes

About Us

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

We are currently seeking to recruit a Planning & Support Coordinator to join the team at the Volkswagen National Learning Centre in Milton Keynes. The Planning & Support Coordinator will play a key role in maintaining engagement, building strong relationships between the Learning Operations Team and the internal stakeholders, working across the contract to plan and schedule the delivery of our first class learning for the VW Group Network.

The Planning & Support Coordinator will be an organised individual with an eye for detail, they will possess strong communication and IT skills and have previous experience working with a Learning Management System within a learning and development department.

We are looking for an individual that is:

• Collaborative and inspiring, and can work towards a common vision with a can-do attitude
• Flexible and adaptable and can demonstrate willingness to consider, adapt and adopt new approaches
• Accountable and reliable, with the ability to communicate clearly and effectively about progress and challenges
• Open and honest, with the ability to adjust communication style according to individual’s preferences

Key Responsibilities

• Be responsible for creating and maintaining the training delivery schedule for our clients’ UK Network.
• Work closely with the Training Delivery team to resolve resource clashes and manage changes to the schedule.
• Be responsible for the integrity of the data held within the scheduling tool and the Learning Management System.
• Work with multiple stakeholders to effectively prioritise and meet their requirements.
• Manage the interface between the scheduling tool and the Learning Management System through which the Network book their training.
• Complete Ad-Hoc administrative requests as required.
• Actively promote a culture of learning and development.
• Provide general support to the wider Learning Operations team.
• Attendance of meetings as required.
• Adhere to and follow all policies and procedures.

About You

• Self-motivated and flexible; able to remain calm under pressure when dealing with conflicting demands and short lead times.
• Excellent time management and organisational skills are essential.
• Previous experience of scheduling resources, or the use of scheduling systems.
• Skills in investigation and problem solving.
• Strong customer service, communication (written & verbal) and organisational skills.
• Experience of using a Learning Management system.
• Be highly motivated, resilient and diligent, with an unwavering attention to detail and consistent focus on quality.
• Previous experience within a learning and development department.
• The ability to communicate with a variety of people within a fast-paced environment.
• Maintain a professional manner at all times.
• Have an outgoing, enthusiastic and confident personality, with a desire to engage with people.
• A proficient user of Microsoft 365, particularly Word and Excel.
• Be professional and punctual.
• Reflect and champion the Calex, and VWG’s values and expectations.
• Proven track record of working towards and achieving deadlines in line with company objectives.
• Be a patient and collaborative individual, with the ability to work independently and within teams.
• Be organised, assume responsibility and accountability for your own actions.

Our Calex Core Values

• Caring & Supportive
• Open & Honest
• Welcoming & Inclusive
• Collaborative & Inspiring
• Enjoyable & Rewarding
• Flexible & Adaptable
• Accountable & Reliable
• Healthy & Sustainable

If, like us, you strongly believe in learning that impacts personal and business performance, we’d love to hear from you.

Stage 1 Virtual interviews shall take place on Tuesday 15 December 2026. Successful candidates shall be invited to attend a stage 2 face-to-face interview on Thursday 17 December 2026 at the National Learning Centre (MK88DF).

Salary & Benefits: £26,500. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.

Contract: Permanent, Full Time

Working Hours: Monday to Friday, 40 hours per week

Place of Work: VWG National Learning Centre, Wymbush, Milton Keynes. We currently operate hybrid working with at least 60% of time in the National Learning Centre with the opportunity to work up to 40% remotely. Time spent in the office may change.

Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment: The successful candidate will be employed by Calex UK www.calexuk.com

Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.