At a Glance
- Tasks: Lead delivery and performance of innovative learning programmes in the events sector.
- Company: Calex, a forward-thinking company revolutionising training in various industries.
- Benefits: Up to £50,000 salary, 25 days leave, and comprehensive employee benefits.
- Other info: Flexible working hours and opportunities for travel across the UK and internationally.
- Why this job: Join a dynamic team and make a real impact in the learning and events space.
- Qualifications: Experience in account management and events, with strong financial acumen.
The predicted salary is between 45000 - 50000 £ per year.
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.
Following a sustained period of organic growth, with further exciting opportunities on the horizon, we are looking to complement our successful team with a Partnership & Performance Manager in our Events Division. This role will lead the operational delivery, commercial performance, and client satisfaction of one or more of our Partnerships. Sitting at the centre of delivery, you will be responsible for ensuring that your accounts are running smoothly, meeting targets, and delivering measurable impact – all while building trust and long-term relationships with our Partners. You will take full ownership of the delivery, financial health, and team performance for your area, including managing a blended team of Calex headcount and associate staff, overseeing service quality, driving accountability, and ensuring outcomes are achieved in line with both internal KPIs and Partner expectations. This is a senior level operational role reporting to our Head of Events that blends commercial responsibility, people management, and leadership – ideal for someone who thrives on accountability and relationship‑building in equal measures.
Key Responsibilities
- Serve as the main point of contact for assigned Partnerships, leading on all aspects of delivery and client engagement.
- Develop strong relationships with key client stakeholders, ensuring their expectations are understood and exceeded.
- Represent Calex in contract reviews, performance meetings, and strategic discussions.
Delivery Oversight & Operational Performance
- Lead the successful delivery of programmes in line with contractual KPIs, SLAs, quality standards, and internal benchmarks.
- Coordinate internal delivery teams, ensuring clarity of roles, shared priorities, and proactive communication.
- Use data and insights to drive continuous improvement and issue resolution.
Financial & Commercial Responsibility
- Own the budget and financial performance of your Partnership area, including forecasting, margin management, and cost control.
- Monitor spend against budget, ensuring maximum value and efficiency.
- Contribute to commercial decisions such as pricing, contract renewals, and growth opportunities.
Team Leadership & People Management
- Manage a team of delivery and/or performance professionals, setting expectations, providing regular feedback, and supporting their development.
- Create a positive, accountable, and collaborative team culture focused on delivering great outcomes.
- Work closely with HR and senior leaders to support workforce planning and resource allocation across accounts.
Reporting & Strategic Contribution
- Provide regular updates on Partnership delivery progress, risks, and opportunities.
- Support the development of future‑facing strategies to improve client value and contract performance.
- Help shape operational models and tools to increase effectiveness across the wider partnerships function.
Key Skills & Experience
- Proven experience in contract, account, or programme management within a performance‑focused environment.
- Proven experience in Events Management.
- Strong financial acumen – able to manage budgets, control costs, and contribute to commercial decision‑making.
- Excellent client relationship and stakeholder engagement skills.
- Track record of managing and motivating teams to deliver results.
- Confident working with performance data, impact reporting, and delivery dashboards.
- Ability to source and manage relationships and performance of sub‑contracted suppliers and service providers to provide a full 360 event experience.
Desired Attributes
- Highly organised, self‑motivated, and resilient – able to manage complexity and maintain momentum.
- Energised by operating in a partnered supplier environment.
- Emotionally and politically intelligent.
- Calm under pressure.
- Experienced in leading teams to deliver excellence as part of an integrated supplier / headcount team.
- A values‑led leader who brings energy, clarity, and structure to their work.
Our Calex Core Values
- Caring & Supportive
- Open & Honest
- Welcoming & Inclusive
- Collaborative & Inspiring
- Enjoyable & Rewarding
- Flexible & Adaptable
- Accountable & Reliable
- Healthy & Sustainable
Salary & Benefits
- Up to £50,000 dependant on experience plus a company car.
- 25 Days paid Annual Leave.
- Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice)), Life Assurance, Pension, optional private Healthcare cover.
Contract Permanent / Full Time
Working Hours Predominantly Monday to Friday / 40 hours per week, however, due to the nature of the role, some weekend work may be required on some Events, so the ability to have flexible working hours will be necessary.
Place of Work This role may cover various locations, so a central England base location would be advantageous along with willingness to travel in the UK and Internationally when required. In addition, there may be sustained periods of time where it will be necessary to stay away from home to be local to events.
Visa Sponsorship Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Events Key Accounts Manager Calex UK Permanent/Full Time employer: Calex UK
Calex is an exceptional employer that prioritises employee growth and well-being, offering a supportive and inclusive work culture. With a focus on innovative learning solutions in the automotive and logistics sectors, employees benefit from competitive salaries, comprehensive health packages, and opportunities for professional development. The role of Events Key Accounts Manager not only allows for impactful client engagement but also fosters a collaborative environment where team members can thrive and contribute to meaningful projects across various locations.
StudySmarter Expert Advice🤫
We think this is how you could land Events Key Accounts Manager Calex UK Permanent/Full Time
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We think you need these skills to ace Events Key Accounts Manager Calex UK Permanent/Full Time
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Calex UK, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
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Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Calex UK and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Calex UK
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Calex UK might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Calex UK.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
