Calex UK seeks an experienced Level 3 Executive Escalations Advisor to join the Stellantis Customer Escalations function. You will manage the most complex, high-risk customer cases within an FCA-regulated environment, delivering fair, compliant outcomes and executive-level responses.
The role requires proven executive escalation handling, strong automotive sector knowledge, and adept stakeholder engagement with senior leadership. Salary is market-facing with strong benefits.
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Senior Executive Escalations Manager (FCA Regulated Auto) in Coventry employer: Calex Uk
Calex UK is an exceptional employer, offering a dynamic work environment in Coventry where innovation meets collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth within the automotive sector, while being part of a supportive culture that values compliance and customer satisfaction at the highest levels. Join us to make a meaningful impact in a role that directly influences executive decision-making and enhances customer experiences.