At a Glance
- Tasks: Lead the Retailer Performance Toolkit and drive innovative, data-driven solutions.
- Company: Join Calex, a forward-thinking company in the automotive retail industry.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and great employee benefits.
- Other info: Flexible hybrid working with excellent career growth opportunities.
- Why this job: Shape the future of digital products and make a real impact in the automotive sector.
- Qualifications: Experience in product management and Agile delivery is essential.
The predicted salary is between 40000 - 47000 £ per year.
Annual Salary £40,000 - £47,000 depending on experience
Location: Hybrid / Coventry
Application Deadline: Wednesday, September 16, 2026
About Calex
Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.
Job Summary
We are seeking a Product Owner to lead the Jaguar Land Rover Retailer Performance Toolkit (RPTK). This is an exciting opportunity to work with JLR to shape the future direction of a key business platform, working closely with retailers, importer markets, technology teams and other stakeholders to deliver innovative, data-driven solutions that create measurable business value. In this role you will be responsible for maximising the value delivered by the Retailer Performance Toolkit, ensuring it meets the evolving needs of retailers, importer markets and field teams while supporting wider business objectives. Acting as the voice of the customer and end user, you will define and communicate the product vision, manage and prioritise the product backlog, and work closely with business and technology stakeholders to deliver valuable product outcomes. The role translates strategic business objectives into actionable product initiatives, driving continuous improvement through data-led decision making and customer-centric product development.
Key Responsibilities
- Own and communicate the product vision, strategy and roadmap for the Retailer Performance Toolkit.
- Align product priorities with organisational objectives, retailer requirements and customer experience goals.
- Manage and prioritise the product backlog to maximise value delivery.
- Define, refine and maintain epics, features and user stories with clear acceptance criteria.
- Act as the primary decision-maker for product priorities and roadmap delivery.
- Gather, analyse and prioritise customer feedback, business requirements and operational insights.
- Facilitate stakeholder workshops, discovery sessions and product engagement activities.
- Collaborate closely with development teams throughout the product lifecycle.
- Support Agile delivery activities including sprint planning, backlog refinement, sprint reviews and release planning.
- Balance customer value, business needs, risks and technical considerations when making prioritisation decisions.
- Establish, monitor and report on product KPIs, adoption metrics and success measures.
- Analyse user behaviour and operational performance to identify improvement opportunities.
- Present product performance, recommendations and roadmap updates to stakeholders and governance forums.
- Work closely with service delivery teams to ensure product stability, reliability and operational excellence.
- Collaborate with technology partners and vendors to support effective governance and issue resolution.
- Ensure appropriate governance relating to releases, environments, security, compliance and risk management.
- Identify opportunities to improve user experience, operational efficiency and business performance through digital capabilities, automation and AI-enabled solutions.
- Promote innovation, experimentation and continuous improvement across the product and wider business teams.
About You
Essential Skills & Experience
- Product Management & Agile Delivery
- Experience owning and managing digital products, platforms or services.
- Experience managing product backlogs, roadmaps and delivery priorities.
- Strong understanding of Agile product development and delivery practices.
- Experience defining user stories, acceptance criteria and business requirements.
- Experience supporting Agile ceremonies including sprint planning and backlog refinement.
- Stakeholder & Customer Engagement
- Strong stakeholder management and relationship-building skills.
- Experience facilitating workshops, discovery sessions and engagement activities.
- Ability to balance business objectives with customer and user needs.
- Experience working across business, technology and supplier communities.
- Data Analysis & Performance Management
- Experience defining and tracking KPIs, OKRs and product success measures.
- Ability to analyse quantitative and qualitative data to support decision-making.
- Strong commercial awareness with a focus on delivering measurable business value.
- Communication & Leadership
- Excellent written, verbal and presentation skills.
- Ability to influence decision-making across multiple stakeholder groups.
- Strong collaboration and leadership skills within cross-functional environments.
Desirable Skills & Experience
- Experience using Jira, Confluence and other Agile product management tools.
- Experience managing digital platforms, customer-facing products or online portals.
- Understanding of product operating models and governance frameworks.
- Experience within automotive, retail, franchise or dealer network environments.
- Experience supporting large-scale digital transformation programmes.
- Experience working with geographically dispersed stakeholder groups.
- Knowledge of customer experience and service design principles.
- Experience identifying opportunities for automation and digital optimisation.
- Aware of emerging technologies including AI-enabled business solutions.
Our Calex Core Values
We are looking for an individual who aligns with our company core values:
- Caring & Supportive
- Open & Honest
- Welcoming & Inclusive
- Collaborative & Inspiring
- Enjoyable & Rewarding
- Flexible & Adaptable
- Accountable & Reliable
- Healthy & Sustainable
To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills that make you suitable for this role.
Salary & Benefits: £40,000-£47,000 depending on experience. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.
Contract: Permanent / Full Time
Working Hours: Monday to Friday / 40 hours per week
Place of Work: Hybrid - minimum 2 days in the JLR office in Coventry
Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.
Employment: The successful candidate will be employed by Calex UK (www.calexuk.com).
Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Product Owner | JLR in Coventry employer: Calex Uk
Calex UK is an exceptional employer, offering a dynamic work environment in Coventry where innovation meets collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth within the automotive sector, while being part of a supportive culture that values compliance and customer satisfaction at the highest levels. Join us to make a meaningful impact in a role that directly influences executive decision-making and enhances customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner | JLR in Coventry
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Calex Uk!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Calex Uk would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Calex Uk through your school's career services!
We think you need these skills to ace Product Owner | JLR in Coventry
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner | JLR, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner | JLR position at Calex Uk. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Calex Uk
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
