Calex UK in Coventry is recruiting Fleet Customer Care Agents to support the Uptime Command Centre Manager as part of the Stellantis Fleet Customer Care team, delivering objectives to minimise vehicle downtime and ensure customer satisfaction.
You will handle fleet customer enquiries by phone, email, and webform, listen and identify needs, provide clear solutions, and manage cases to resolution while maintaining policy and budget considerations.
Fleet Care Specialist: Customer Success in Automotive in Coventry employer: Calex Uk
Calex UK is an exceptional employer, offering a dynamic work environment in Coventry where innovation meets collaboration. Employees benefit from a strong focus on professional development, with ample opportunities for growth within the automotive sector, while being part of a supportive culture that values compliance and customer satisfaction at the highest levels. Join us to make a meaningful impact in a role that directly influences executive decision-making and enhances customer experiences.
