Calex UK in Coventry is seeking an experienced Level 3 Executive Escalations Advisor to join the Stellantis Customer Escalations function. You will own the most complex, high-risk complaints from receipt to resolution in a FCA-regulated environment.
The role requires proven automotive sector experience, executive-level escalation handling, strong regulatory knowledge (FCA DISP, Consumer Duty), and the ability to deliver fair, compliant outcomes while engaging senior stakeholders.
#J-18808-LjbffrExecutive Escalations Lead - Automotive, FCA-Regulated in Coventry employer: Calex UK
Calex UK is an excellent employer, offering a dynamic work environment in Coventry where innovation and teamwork thrive. Employees benefit from a comprehensive package that includes 25 days of annual leave, private healthcare, and well-being support, fostering both personal and professional growth. With a focus on analytical excellence and actionable insights, this role provides meaningful opportunities to contribute to the success of the sales team while enjoying a supportive company culture.
