Business Test Lead (Retailer Systems) | JLR Calex UK Permanent/Full Time in Coventry

About Us

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

To learn more about Calex, please visit our website at www.calexuk.com

We are currently seeking to recruit a Business Test Lead (Retailer Systems) at Jaguar Land Rover in Coventry.

The Business Test Lead is responsible for planning, coordinating and delivering business User Acceptance Testing (UAT) activities across Retailer Systems products and capabilities. You will ensure new technology solutions are thoroughly tested against business requirements before deployment, helping to deliver high-quality systems that support business performance and user adoption.

Working across multiple teams, regions and third-party suppliers, you will lead testing strategy, stakeholder engagement and defect management throughout the delivery lifecycle. The role plays a key part in ensuring system changes are implemented successfully with minimal business disruption.

Key Responsibilities

• Lead the end-to-end planning and execution of Business User Acceptance Testing (UAT) programmes across Retailer Systems solutions.
• Develop and maintain business process test scenarios, test cases and end-to-end user journey scripts.
• Collaborate with Product Owners, Capability Leads, regional stakeholders and technology teams to define testing objectives, scope and success criteria.
• Design and implement effective testing frameworks and governance processes.
• Coordinate testing cycles, execution schedules and resource requirements across multiple business functions.
• Facilitate testing workshops, demonstrations and stakeholder engagement sessions.
• Monitor testing progress and provide reporting on execution status, risks, defects and release readiness.
• Chair Defect Review Boards (DRBs), ensuring issues are prioritised and resolved according to business impact.
• Analyse testing outcomes and provide recommendations to support release and go-live decisions.
• Support deployment activities, post-launch validation and continuous improvement initiatives.
• Work closely with third-party suppliers and development teams to drive quality improvements and defect resolution.
• Produce documentation, reporting and presentations for senior stakeholders and governance forums.

About You

You will be a confident and proactive professional who enjoys working with people across different teams and functions. You will be highly organised, analytical and able to manage competing priorities in a fast-paced environment.

Essential Skills & Experience

• Experience planning and coordinating User Acceptance Testing (UAT) activities.
• Ability to translate business requirements into effective test scenarios and user journeys.
• Experience managing test execution, defects, risks and issue resolution.
• Strong stakeholder management and communication skills.
• Excellent organisational skills and the ability to manage multiple priorities.
• Experience working collaboratively across business, technical and third-party teams.
• Strong analytical skills and problem-solving with great attention to detail.
• Anability to influence positive outcomes.
• The resilience and adaptability to thrive in a changing environment.

Desirable Skills & Experience

• Experience working within Agile delivery environments.
• Experience with CRM platforms such as Salesforce.
• Experience supporting system deployments and business change programmes.
• Experience working across large, complex stakeholder groups or geographically dispersed teams.

Our Calex Core Values

We are looking for an individual who aligns with our company core values:

• Caring & Supportive
• Open & Honest
• Welcoming & Inclusive
• Collaborative & Inspiring
• Enjoyable & Rewarding
• Flexible & Adaptable
• Accountable & Reliable
• Healthy & Sustainable

Salary & Benefits:

£60,000-£70,000 dependingon experience.25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.

Contract:

Permanent / Full Time

Working Hours:

Monday to Friday / 40 hours per week

Place of Work:

Hybrid – minimum 2 days in the JLR office in Coventry

Pre-employment Checks:

Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment:

The successful candidate will be employed by Calex UK (www.calexuk.com).

Visa Sponsorship:

Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.