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For Companies At a Glance
- Tasks: Lead and optimise operations while driving innovation in a dynamic learning environment.
- Company: Join Calex, a forward-thinking company revolutionising training in various industries.
- Benefits: Enjoy a competitive salary, generous leave, and a fantastic employee benefits package.
- Why this job: Make a real impact by enhancing learning solutions and shaping the future of training.
- Qualifications: Proven leadership experience in operations with strong financial and people management skills.
- Other info: Be part of a supportive team culture that values collaboration and innovation.
The predicted salary is between 60000 - 65000 £ per year.
About Us
Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.
Following a sustained period of organic growth, with further exciting opportunities on the horizon, we are looking to complement our successful Team with a Central Operations & Quality Manager to lead the efficient and effective delivery of our organisation’s core operations. As a key member of the Senior Management team, you will be responsible for ensuring the alignment of operational processes and systems with organisational objectives, driving both performance and sustainable growth. This role requires a strong blend of commercial acumen, people leadership, and operational expertise. You will oversee critical business functions such as Finance, Vehicle Fleet, Health & Safety, Facilities, IT and Compliance, and act as an advisor to the Leadership team and other key stakeholders to ensure operational excellence across the board.
Key Responsibilities
- Operational Leadership
- Continuous improvement and execution of the operational strategy to support the organisation’s long-term goals.
- Lead and manage cross-functional operational teams (e.g., Finance, IT, Facilities, Compliance, Procurement).
- Ensure business continuity, resilience planning, and risk management frameworks are in place and effective.
- Maintain oversight of day-to-day operations, ensuring systems, processes, and workflows are optimised for performance, efficiency, and quality.
- Champion operational innovation across the business.
- Strategic Planning & Execution
- Contribute to organisational strategy and planning as a member of the Senior Management team.
- Translate strategic objectives into actionable operational plans with clear KPIs, timelines, and ownership.
- Collaborate across all departments to align operations with company culture, values, and growth plans.
- Operational Oversight & Resource Management
- Working collaboratively with the Finance Manager, you will oversee operational budgeting, financial processes, planning, and cost control across our ‘central services’.
- Ensure optimal use of organisational resources, balancing quality delivery with fiscal responsibility.
- Manage sub-contracted service provisions and lead negotiations to support efficient delivery and value for money.
- Technology & Infrastructure
- Work closely with IT partners to ensure the organisation’s technology infrastructure is secure, scalable, compliant, and aligned with business needs.
- Drive digital transformation initiatives to streamline operations and improve user experience.
- Team Leadership & Organisational Culture
- Foster a culture of accountability, collaboration, and innovation.
- Embody and promote our Company’s Core Values & Behaviours.
- Compliance & Governance
- Ensure adherence to regulatory requirements, policies, and ethical standards across operational functions.
- Maintain robust internal controls and risk mitigation procedures.
- Serve as a key contact for auditors, regulatory bodies, and governance stakeholders as required.
About You
- Proven senior leadership experience in an Operations, General Management role, ideally in a complex, multi-functional organisation.
- Strong understanding of operational disciplines including finance, compliance, IT, fleet, procurement, and facilities.
- Track record of designing and delivering operational strategies that drive efficiency and enable organisational success.
- Hands-on approach with excellent leadership and people management skills, with a focus on team development and performance.
- Strong financial acumen and experience managing complex budgets and business plans.
- Effective communicator and collaborator, capable of engaging stakeholders at all levels.
- Experienced in using data and metrics to drive performance and decision-making.
- Familiarity with change management, digital transformation, and process improvement methodologies (e.g., Lean, Six Sigma, Agile) is highly desirable.
- Strong ethical leadership with a values-driven, people-first approach.
- Comfortable operating in a fast-paced, evolving environment.
Our Calex Core Values
- Caring & Supportive
- Open & Honest
- Welcoming & Inclusive
- Collaborative & Inspiring
- Enjoyable & Rewarding
- Flexible & Adaptable
- Accountable & Reliable
- Healthy & Sustainable
To apply, please provide a full and up to date copy of your CV together with a covering letter detailing why you believe we would love to have you on the team. Stage 1 Virtual interviews shall take place via Teams, week commencing 13th April. Successful candidates shall be invited to attend an interview at our Abingdon office, week commencing 27th April.
Salary & Benefits
- Up to £65,000 dependant on experience.
- 25 Days Paid Annual Leave.
- Calex Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme).
Contract
- Permanent / Full Time
Working Hours
- Monday to Friday / 40 hours per week
Place of Work
- This role will be based at our Head Office in Abingdon, Oxfordshire, with occasional travel to other Calex and Partner business premises throughout the UK.
Pre-employment Checks
Calex will undertake the relevant/standard employment checks with all successful candidates. This includes taking two references, as well as checking candidate ID, driving licence and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.
Employment
The successful candidate will be employed by Calex UK (www.calexuk.com).
Central Operations & Quality Manager | Calex UK Calex UK Permanent/Full Time in Abingdon employer: Calex UK
Contact Detail:
Calex UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Operations & Quality Manager | Calex UK Calex UK Permanent/Full Time in Abingdon
✨Tip Number 1
Get to know Calex inside out! Familiarise yourself with our innovative learning programmes and core values. This will help you connect your experience to what we do, making you a standout candidate during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Calex and any tips they might have for your interview. Personal connections can give you an edge!
✨Tip Number 3
Prepare for those virtual interviews! Test your tech beforehand, dress the part, and have a quiet space ready. Practise common interview questions and think about how your skills align with our operational goals.
✨Tip Number 4
Don’t forget to showcase your leadership style! We love candidates who can inspire and lead teams. Share examples of how you've fostered collaboration and innovation in past roles during your interview.
We think you need these skills to ace Central Operations & Quality Manager | Calex UK Calex UK Permanent/Full Time in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Central Operations & Quality Manager. Highlight your experience in operational leadership and any relevant achievements that align with our core values and responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Calex. Share specific examples of how your skills and experiences can help us deliver innovative learning programmes and drive operational excellence.
Showcase Your Leadership Style: We’re looking for someone with strong people management skills. In your application, give us a glimpse of your leadership style and how you foster collaboration and accountability within teams. We want to see how you embody our company culture!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Calex and ready to take the next step in your career.
How to prepare for a job interview at Calex UK
✨Know Your Stuff
Before the interview, dive deep into Calex's mission and values. Understand their innovative learning programmes and how they operate within various sectors. This knowledge will help you connect your experience with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Central Operations & Quality Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully led teams, managed cross-functional projects, or implemented operational strategies. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about past challenges you've faced in operations management and how you overcame them. Be prepared to discuss specific metrics or outcomes that resulted from your actions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about Calex's future projects, their approach to digital transformation, or how they foster a culture of collaboration. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.