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For Companies At a Glance
- Tasks: Learn to sell vehicles and provide top-notch customer service in a dynamic environment.
- Company: Join the innovative team at Mazda Newport, a leader in automotive sales.
- Benefits: Earn while you learn with competitive pay and recognised qualifications.
- Why this job: Kickstart your career in automotive sales with hands-on training and mentorship.
- Qualifications: Passion for cars, strong communication skills, and a willingness to learn.
- Other info: Enjoy a supportive apprenticeship with opportunities for growth and development.
The predicted salary is between 800 - 1000 £ per month.
IMI-Approved Apprenticeship – Level 2
Employer: Newport Mazda
Location: Newport NP19 4SL
Newport Mazda is seeking a motivated and enthusiastic individual to join as a Vehicle Sales Advisor Apprentice. This apprenticeship provides a structured pathway into automotive sales, combining paid employment with nationally recognised Level 2 training. Under the guidance of experienced sales professionals, you will gain the skills and knowledge to sell vehicles confidently, provide exceptional customer service, and build product expertise. This role is ideal for individuals with a passion for cars, excellent communication skills, and a drive to succeed in a fast-paced, dynamic sales environment.
Key Responsibilities
- Learn about the dealership’s vehicle inventory, including features, specifications, pricing, and financing options
- Assist customers in identifying their vehicle needs, preferences, and budget requirements
- Conduct test drives to demonstrate vehicle features and benefits, answering questions professionally
- Present and demonstrate vehicle options to customers in a clear and persuasive manner
- Collaborate with sales managers to negotiate pricing, terms, and financing arrangements
- Maintain accurate records of customer interactions, sales, and inventory using CRM systems
- Follow up with prospective customers via phone, email, and other channels to nurture leads and close sales
- Stay updated on industry trends, product knowledge, and competitor offerings
- Attend sales training sessions and workshops to enhance selling skills, product knowledge, and customer service
- Uphold company policies and ethical standards in all sales activities
Working Week
40 hours per week, typically Monday to Friday. Normal working hours: 8:30am – 5:30pm, though hours may vary depending on dealership requirements. Approximately 20% of your working week will be dedicated to Off-the-Job (OTJ) learning, delivered via online classrooms, face-to-face sessions, and block release training at The Mazda Academy.
Training & Time Away From Home
Apprentices are employed directly by Mazda Newport dealership. Training includes week-long block release, requiring travel and overnight stays away from home at The Mazda Academy in Stewartby MK43 9ND. Supported through:
- Face-to-face sales and customer service training
- Virtual classroom sessions and e-learning
- Workplace coaching and mentoring
All training aligns with IMI / ESFA standards, providing nationally recognised qualifications and practical skills to succeed in automotive sales.
Qualification
Level 2 Customer Service Practitioner Apprenticeship (IMI)
Duration: 12–14 months + 12 weeks for End Point Assessment (EPA). Covers workplace competence, technical knowledge, and OTJ learning. Completion provides a nationally recognised qualification and a clear pathway into automotive sales careers.
Salary
All apprentices are paid at least the Apprenticeship Minimum Wage, with opportunities for progression as skills develop.
Entry Requirements
- Aged 16+
- GCSE (or equivalent) grade A–C / 9–4 in Maths and English (Predicted grades are accepted, provided the final results meet the required standards)
- Strong interest in automotive sales and customer service
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Willingness to follow instructions and learn from experienced colleagues
- Basic IT skills for CRM and documentation purposes
- A valid driving licence
About Calex UK
Calex UK is the official apprenticeship recruitment and training partner to Mazda in the UK. They deliver high-quality, employer-led apprenticeship programmes aligned to IMI standards. Barriers to learning can be caused by many different difficulties including learning, physical, social, emotional, and mental health, as well as language and communication difficulties. Calex UK is an inclusive and supportive provider, with a dedicated team that will provide advice and guidance to all learners and to assess any reasonable adjustments required. Calex UK is committed to actively promoting equality of opportunity to ensure that all learners reach their full learning potential and achieve success during their learning journey. If you require any adjustments to access the process or to discuss this in more detail, please contact us.
Recruitment Process
Applications are assessed against entry and qualification requirements. Further information will be sent by email to shortlisted applicants. If you do not hear back within 5 working days, please assume your application has been unsuccessful. Applicants must provide evidence of qualifications (GCSEs / Functional Skills). For support, adjustments, or application queries, please contact: apprenticeships@calexuk.com
Vehicle Sales Advisor Apprenticeship – Mazda Newport Mazda employer: Calex UK Ltd
Contact Detail:
Calex UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Sales Advisor Apprenticeship – Mazda Newport Mazda
✨Tip Number 1
Get to know the company inside out! Research Mazda Newport, their values, and what makes them tick. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you’d sell a car. Prepare a short introduction about who you are, your passion for cars, and why you want this apprenticeship. Keep it engaging and confident!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Vehicle Sales Advisor Apprenticeship – Mazda Newport Mazda
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your enthusiasm for cars shine through! Share any experiences or interests you have in the automotive world to show us why you're the perfect fit for this role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Vehicle Sales Advisor Apprenticeship. Highlight relevant skills like communication and customer service, and don’t forget to mention any previous experience that relates to sales or teamwork.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so let it come through in your writing while keeping it professional!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the apprenticeship. Plus, it’s super easy!
How to prepare for a job interview at Calex UK Ltd
✨Know Your Stuff
Before the interview, make sure you research Mazda and their vehicle inventory. Familiarise yourself with the features, specifications, and pricing of the cars they sell. This will not only impress your interviewers but also help you answer questions confidently.
✨Show Your Passion
Let your enthusiasm for cars and customer service shine through during the interview. Share any personal experiences or stories that highlight your interest in automotive sales. This will demonstrate your motivation and fit for the role.
✨Practice Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and persuasively. You could even role-play common sales scenarios with a friend to get comfortable with presenting vehicle options and answering questions.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask your interviewers about the apprenticeship and the dealership. This shows that you're genuinely interested in the position and eager to learn more about the company culture and expectations.
