Junior MDM Analyst

Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

JOB SUMMARYCalero, the leading technology expense management solution for complex enterprises, is looking for a Junior MDM Analyst, in a hybrid capacity for our Cannock, Tunbridge Wells or Edinburgh office or remote. Reporting to the Functional Work Center Manager, MDM, you will be providing high quality market data administration, Market Data Management (MDM) inventory support and vendor management to our global managed service customers. This role is an entry level, integral, customer facing, collaborative, results oriented position where you will be provided with training opportunities and given a real chance to impact the operations of the organisation. The key activities are to ensure the costs are allocated accurately within the software, reconcile market data invoices and prepare reports on a monthly and ad hoc basis. You will become a subject matter expert in the assigned customer\’s profile of market data services with a specific focus on their business. You will be promoting the managed service activities, new features and projects that may benefit the customer and increase revenues. In collaboration with your team members, you will be essential in demonstrating the value of our solutions to our customer and ensure that the managed service meets and exceeds their expectations. You will be contributing to and participating in regular service review meetings or conference calls with customers and relevant staff members.

This position is ideal for a graduate individual who likes working in a fast-paced environment, looking for a challenge and is great with numbers.

ESSENTIAL JOB RESPONSIBILITIESProcess requests from our customers in a way that will delight themMaintain market data inventory accurately using Calero\’s cutting edge MDM softwareReconcile and process vendor invoices for payment; investigate and resolve any cost discrepanciesSupport development and maintenance of bespoke client functionalityCo-ordinate software updates within our global team, including internal testingAssist Customer in User Acceptance TestingPrepare, monitor, verify and distribute reports on a regular basis, regarding Service Level Agreement metricsContinuously review and audit existing processes to ensure effective performance and compliance with mutually agreed requirements and control proceduresOwn all relevant documentation, including customer process documents, keeping them up to date

EDUCATION/SPECIAL LICENSES OR CERTIFICATIONPreferred degree in IT/Finance/Business related subject

SKILLSExcellent Excel skills

COMPETENCIESExcellent verbal, written, and non-verbal communication skillsLead by example by maintaining strong ethics, values, trust and integrityProblem solving and technical skillsExcellent detection for errors in detailed numerical reportsrecommend/take corrective action promptly and proactivelyAbility to work independently and collaboratively with all levels of staff and management

BENEFITSPrivate Healthcare for you and your immediate familyGym Membership at Nuffield Health or equivalentLife Insurance (pay out being 4 times your salary)Competitive Paternity and Maternity PackageTeam Building Budget and Employee EventsOffice Drinks, Snacks, Coffee etc.Volunteer DayFlexible Bank Holiday Policy

Please note that candidates must have the right to work in the UK now and in the future as Calero are unfortunately unable to sponsor visa applications or take over sponsorship of an employment visa at this time.

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