Digital Marketplace Assistant in Milton Keynes

Founded in 1878, Caleres is a prominent footwear company that boasts an impressive portfolio. As the parent company of several diverse brands such as Sam Edelman, Vince, Dr. Scholl's, and Vionic, Caleres offers a wide range of footwear options to suit every individual's taste and preference. Join our dynamic and thriving Caleres Europe team as a Digital Marketplace Assistant where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, are eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.

What will you be doing?

• Marketplace channel management: Manage the day-to-day operations on Marketplace channels including but not limited to Amazon, Debenhams and Zalando.
• Product listing: Create and maintain compelling product listings using channel specific PIF templates that showcase our products effectively, including product descriptions, high-quality images, and relevant keywords.
• Seasonal brand readiness and launch calendar: Ensuring channels are trade ready for each season and maintaining the calendar for seasonal launch activities.
• Product page optimization: Continuously evaluating product listings for scope of improvements such as lifestyle images, missing product attributes or any new attribute requirements by the channel.
• Channel specific value mapping: Ensure the correct values are being mapped for each channel using integrator partners (Tradebyte) and making sure the product pages are correctly set up.
• Troubleshoot listing issues and queries: Work actively with Channel support teams, integrator and internal IT team to fix any listing, price, or inventory sync issues.
• Inventory control and management: Monitor inventory levels and advise monthly inventory replenishment (if required)/ order fulfillment ensuring optimized product availability at size level. Continuous evaluation of inventory sync between different systems.
• Order and Returns management: Ensure timely processing of drop ship orders and handle any customer returns/ refund queries via messages on the marketplace portals.
• Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end-of-season sales, etc. and manage the price changes with respect to each channel. Maintain account specific promotional and activity calendar.
• Brand store presentation: Partner with the Marketplace Manager and Marketing team to ensure best-in-class presentation of the brand and brand store to give consumers the best brand experience possible on any given platform.

Perks you will enjoy!

• Our Shoe Discounts: Free allocation: 4 free pairs of shoes per annum (subject to availability in UK warehouse); No matter your style, we’ve got your perfect fit covered with a 65% discount off RRP.
• Career Development and Learning Opportunities: Sharpen your skills with our Learning Database of 12,000+ courses, LinkedIn Learning, and upfront education assistance.
• Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style.
• Hybrid Working: We’re a flexible organization. Work from home and from our modern Milton Keynes office. To be agreed with line manager.
• Health and wellbeing: Caleres cares about the health of its employees and offers a quarterly fitness reimbursement to cover gym membership contribution, classes.

Qualifications that make you the perfect fit!

• Able to demonstrate knowledge of and an interest in retail and online selling.
• Knowledge, or Experience of marketplace ecosystem – Amazon 1P / 3P, Zalando, Debenhams preferred.
• Good understanding of Advertising, PPC, SEO and digital marketing concepts.
• Be able to manage and prioritize multiple marketplace platforms/ projects and brands at once.
• Be able to demonstrate proactive thinking and entrepreneurial mindset.
• Confident proficiency with Microsoft Excel and capable of working with formulas and graphs. Reporting and dashboards preferred.
• Be able to work effectively with cross functional teams – internal and external. External partnerships include Marketing Agencies, Integration providers etc.

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.