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- Tasks: Lead a team to manage complex repairs and inspections, ensuring quality and efficiency.
- Company: Dynamic housing organisation focused on delivering excellent service.
- Benefits: Competitive salary, career development opportunities, and supportive work culture.
- Why this job: Make a real difference in people's homes while developing your leadership skills.
- Qualifications: Relevant qualifications in surveying or construction management required.
- Other info: Join a collaborative team with a strong focus on customer satisfaction.
The predicted salary is between 42000 - 66000 £ per year.
Location: Redhill, Surrey
Salary: £55k
Role Purpose:
To manage the effective delivery of complex and escalated repairs projects on time, within cost targets, and to the desired standard, working closely with internal and external stakeholders to ensure repairs and maintenance processes are managed effectively and that CLIENTS liabilities are met.
Key Relationships:
- Repairs Delivery Manager
- Voids Manager
- Repairs Team Leaders
- Asset Manager
- Asset Data and Quality Manager
- Customer Services Manager
- Wider inspection, surveying and delivery team, including contractors
- Housing Teams
Essential Role-Specific Knowledge, Skills, and Experience:
- CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent)
- Knowledge and experience of the Construction or Maintenance Industry
- Contract and financial management skills
- Relevant technical qualifications, or ability to progress via CPD
- Knowledge and experience of technical aspects of the contracts managed
- Full UK driving licence and ability to travel
- An excellent understanding of health and safety and CDM, and how it applies to your job
- Project management, financial and commercial understanding
- An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions
- Ability to advise trade staff and contractors about technical repairs solutions
- Ability to analyse data to formulate improvement plans
Key Outputs:
- To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams
- To jointly control and report on a £2m budget
- To manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity
- Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget
- Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion
- To liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively
- To support Clients complaints procedure for the team and investigate and resolve complaints
- Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections
- To work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc.
- To have responsibility for the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works
- To support and own complex cases where required
Key Performance Indicators:
- Customer satisfaction with last repairs and overall service
- Time to repair, right first time, service productivity
- Complaints & related compensation
If this role is of interest to you, please apply now!
Locations
Inspection Manager in Redhill, Surrey employer: Caledonian Recruitment Group
Contact Detail:
Caledonian Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inspection Manager in Redhill, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and maintenance industry. Attend local events or join online forums where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they manage repairs and inspections. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Tip Number 3
Showcase your skills! Bring examples of your past work to interviews, especially those that highlight your project management and financial skills. This will give you an edge and demonstrate your capability to handle the £2m budget.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Inspection Manager in Redhill, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inspection Manager role. Highlight your relevant experience in managing repairs projects, financial management skills, and any qualifications like CIOB or RICS. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us deliver top-notch service. Don’t forget to mention your understanding of health and safety regulations and your proactive approach to problem-solving.
Showcase Your Team Leadership Skills: As an Inspection Manager, leading a team is key. In your application, share examples of how you've successfully managed teams in the past, ensuring productivity and respect. We love to see candidates who can inspire and develop their teams!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Caledonian Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction and maintenance industry. Be ready to discuss your qualifications, like your CIOB or RICS status, and how they relate to the role. This shows you're not just qualified but also genuinely interested in the field.
✨Showcase Your Leadership Skills
As an Inspection Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered a culture of respect and productivity. Highlight any specific instances where you resolved conflicts or improved team performance.
✨Be Data Savvy
Since analysing data is key to formulating improvement plans, come prepared with examples of how you've used data in previous roles. Discuss any tools or methods you’ve employed to track performance and how you’ve implemented changes based on your findings.
✨Engage with Stakeholders
This role requires close collaboration with various stakeholders. Think about how you've effectively communicated with clients, contractors, and internal teams in the past. Be ready to share strategies for keeping everyone informed and engaged throughout projects.