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For Companies At a Glance
- Tasks: Manage invoices, warranty claims, and ensure top-notch customer service daily.
- Company: Join a reputable commercial vehicle company that values its employees and fosters growth.
- Benefits: Enjoy competitive salary, bonuses, overtime, excellent holidays, and training opportunities.
- Why this job: Be part of an industry leader with a supportive culture and great career progression.
- Qualifications: Experience in service administration or warranty admin is preferred.
- Other info: Work hours include Monday to Friday with occasional Saturday shifts.
Vehicle Service Advisor / Service Advisor
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Location: Dartford/Belvedere
Salary: £30,000 – £35,000 + Bonus + Great Company Benefits
Hours: Monday – Friday (2 weeks 07.00-17.00 and 1 week 09.00-19.00)
1 in 3 Saturdays – 08.00-12.00
We are looking for a Service Administrator to work for a successful, reliable and reputable Commercial Vehicle Company based around the Dartford/Belvedere area.
Are you an experienced Service Administrator / Warranty Admin looking for a change? This is a fantastic opportunity to work for and be part of an industry-leading company that looks after and values its employees!
Your role as Service Administrator / Warranty Admin:
* Dealing with all aspects of the invoice process and system
* To ensure that claims are processed correctly and efficiently
* Follow up on completed warranty repairs
* Managing invoice amounts and warranty payments
* Check & Raise Pro-forma Invoices for customers
* Liaising with Customers, Management and Technicians
* Ensuring a high level of customer service and satisfaction.
Package and Salary details:
* Permanent Position
* Competitive Salary
* Bonus Available
* Overtime When Available
* Company Progression & Training courses
* Excellent holiday allowance
* Safe & Friendly working environment
If you feel you have all the required skills and experience for this position, ideally as Service Administrator / Warranty Admin / Invoice Admin then please forward an up to date CV to Yiannis Tsukalas at Caledonian Automotive Recruitment.
If this role is not quite right, please do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities.
Service Administrator / Service Admin / Warranty Administrator / Warranty Admin / Invoice Admin / Invoice Administrator / Warranty Admin / Invoice Admin / Service Advisor / Service Admin
Vehicle Service Advisor employer: Caledonian Recruitment Group Ltd
Contact Detail:
Caledonian Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Service Advisor
✨Tip Number 1
Familiarise yourself with the specific software and systems used in vehicle service administration. Knowing how to navigate these tools can give you a significant edge during the interview process.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily involves liaising with customers. Be prepared to discuss examples of how you've handled customer queries or complaints effectively.
✨Tip Number 3
Research the company’s values and recent achievements. Being able to align your answers with their mission during the interview will show that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Vehicle Service Advisor
Some tips for your application 🫡
Understand the Role: Read through the job description thoroughly to understand the responsibilities and requirements of a Vehicle Service Advisor. Tailor your application to highlight relevant experience and skills.
Craft a Tailored CV: Ensure your CV is up-to-date and specifically tailored for the Service Administrator role. Highlight your experience in invoice processing, customer service, and any relevant administrative skills.
Write a Compelling Cover Letter: Include a cover letter that explains why you are a great fit for the position. Mention your experience with warranty claims and customer interactions, and express your enthusiasm for working with the company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Caledonian Recruitment Group Ltd
✨Know Your Role
Make sure you understand the responsibilities of a Vehicle Service Advisor. Familiarise yourself with the invoice process, warranty claims, and customer service expectations. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be dealing with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and resolve issues promptly.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your interest in the role and helps you assess if the company is the right fit for you.
✨Dress Appropriately
First impressions matter! Dress smartly for your interview to convey professionalism. Even if the company has a casual dress code, it's better to err on the side of being slightly overdressed for the occasion.
