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- Tasks: Lead daily operations in a dynamic commercial vehicle business and drive strategic goals.
- Company: Join a rapidly growing, industry-leading company in the commercial vehicle sector.
- Benefits: Enjoy a competitive salary, bonuses, great benefits, and career progression opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Proven experience in operations management, strong leadership, and excellent communication skills required.
- Other info: Permanent position with a friendly working atmosphere and excellent holiday allowance.
Location: Hertfordshire
Salary: £65,000 - £75,000 (DOE) + Bonus + Great Company Benefits!
Shift: Monday - Friday
Permanent Position
An exciting new opportunity has become available for a passionate and dedicated General Manager / Operations Manager to join a rapidly growing and industry leading Commercial Vehicle business! We are seeking an ambitious and hands-on General Manager / Operations Manager to be part of the leadership team! Reporting directly to the Operations Director, this pivotal role will oversee the Workshop, Service, ATF and Tyre departments, ensuring smooth daily operations and supporting long-term strategic goals. This is a fantastic opportunity for someone looking to make a real impact while progressing towards board-level responsibilities.
What we are looking for:
- Proven experience in operations or general management, ideally within the fleet, logistics, or commercial vehicle sectors.
- Strong leadership skills, with a track record of managing multi-functional teams and driving performance across departments.
- A people-first approach, with the ability to develop talent, inspire staff, and ensure the right people are in the right roles.
- Excellent communication and interpersonal skills, with a focus on customer service and maintaining high client satisfaction.
- Solid financial understanding, including experience managing budgets, tracking performance, and overseeing cost recovery processes.
- Outstanding organisational abilities, with a proactive, detail-oriented mindset and the ability to thrive in a fast-paced environment.
As General / Operations Manager key responsibilities:
- Support the Operations Director with departmental leadership and strategic alignment and goals.
- Monitor and report on departmental KPIs, performance, and cost efficiency.
- Lead and motivate various department teams to maintain high operational and customer service standards.
- Ensure effective budgeting and capture of recoverable costs (e.g., recharges, damage, warranties).
- Identify and implement continuous improvement initiatives across departments.
Package and Salary details:
- Permanent Position
- Competitive Package
- Great Company Benefits
- Company Career Progression
- Excellent holiday allowance
- Safe & Friendly working environment
If you feel you have all the required skills and experience for this position, ideally as General Manager / Operations Manager then please forward an up to date CV to Yiannis Tsukalas.
If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities.
HGV Operations Manager employer: Caledonian Recruitment Group Ltd
Contact Detail:
Caledonian Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Operations Manager
✨Tip Number 1
Network within the logistics and commercial vehicle sectors. Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Research StudySmarter's values and mission. Understanding our company culture will allow you to tailor your approach during interviews, demonstrating how your leadership style aligns with our goals and how you can contribute to our success.
✨Tip Number 3
Prepare specific examples of how you've successfully managed multi-functional teams in the past. Highlight your people-first approach and any initiatives you've implemented that improved team performance or customer satisfaction.
✨Tip Number 4
Stay updated on industry trends and challenges in the fleet and logistics sectors. Being knowledgeable about current issues will not only impress during interviews but also show your commitment to continuous improvement and strategic alignment.
We think you need these skills to ace HGV Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations or general management, particularly within the fleet, logistics, or commercial vehicle sectors. Use specific examples to demonstrate your leadership skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Emphasise your people-first approach and how you can inspire and develop talent within the team.
Highlight Relevant Skills: In your application, clearly outline your financial understanding and experience with budgeting and performance tracking. Mention any continuous improvement initiatives you've led in previous roles.
Showcase Communication Skills: Demonstrate your excellent communication and interpersonal skills in your application. Provide examples of how you've maintained high client satisfaction and driven performance across departments.
How to prepare for a job interview at Caledonian Recruitment Group Ltd
✨Showcase Your Leadership Skills
As an HGV Operations Manager, strong leadership is crucial. Be prepared to discuss specific examples of how you've successfully managed multi-functional teams and driven performance in previous roles.
✨Demonstrate Financial Acumen
This role requires solid financial understanding. Be ready to talk about your experience with budgeting, tracking performance, and overseeing cost recovery processes. Highlight any successful initiatives you've led that improved financial outcomes.
✨Emphasise a People-First Approach
The company values a people-first approach. Share examples of how you've developed talent and inspired staff in your previous positions. Discuss how you ensure the right people are in the right roles to drive success.
✨Prepare for KPI Discussions
Monitoring and reporting on departmental KPIs is a key responsibility. Familiarise yourself with common KPIs in the logistics and commercial vehicle sectors, and be ready to discuss how you've used data to improve operational efficiency in the past.
