Founder's Assistant (Marketing & Operations) | Pharmacy + Longevity Startup in London

Freelance, flexible hours | Mostly remote | North London, (occasional in person) | £13.00 to £15.00 per hour + bonus opportunities. Estimated 35 to 60 hours per month depending on workload, no fixed minimum.

Company Description

Caledonian Pharmacy is an independent pharmacy in Islington with a busy private healthcare side: private services, wellness and recovery treatments, an online supplements store, and wholesale supply. Alongside the pharmacy, we're launching a new startup in the longevity space (name under wraps until launch).

You'd work directly with one person: our marketing and operations lead, who is also cofounder of the new venture. A true right-hand role. One clear reporting line, fast decisions, no bureaucracy.

Role Description

A bit of everything, no two weeks are the same!

• Website, orders, and booking admin across Squarespace and Acuity: product updates, prices, rescheduling, and processing online orders.
• Monthly sales reports and trackers in Excel from our EPOS data (we'll show you our format).
• Marketing materials from our brand templates: printed menus, flyers, decks, social posts from briefs.
• Research and new project admin: wholesale leads, events, licences and permissions, supplier account forms, chasing things to completion.
• Drafting follow-up emails after meetings, plus event support: bookings, vendor calls, and payments admin.

Flexible Working Structure

Ongoing freelance engagement: work is briefed with clear outcomes and deadlines, and workload varies month to month. We'd estimate 35 to 60 hours a month once you're familiar with the businesses, with more available when projects are running.

How, when, and where you work is up to you, as long as deadlines are met. Some tasks are time sensitive but most just need to be done well within a sensible window.

You invoice us monthly for hours worked and handle your own tax as a self‑employed freelancer. You're welcome to keep other clients alongside us.

Mostly remote, with occasional paid in‑person sessions in North London for setup, handovers, or project kickoffs, arranged in advance. We'd start with a first month as a mutual trial before settling into the ongoing arrangement.

Qualifications

• Proficient in Excel: confident filtering, sorting, and organising data, and producing clear, basic to mid‑level reports.
• Comfortable with Microsoft Office and quick to pick up new systems (we use Squarespace, Acuity, Canva, and Sage, to name a few).
• Operational and administrative skills, such as scheduling, workflow coordination, and document organisation.
• Tech confident: you won't know all our tools on day one, but you learn software quickly and enjoy figuring out how to make systems do what we need.
• Able to use AI tools (such as ChatGPT or Claude) to work faster, while applying your own judgement: you sense check outputs, catch errors, and never pass on AI generated work without verifying it.
• Marketing and communications skills, including experience with content creation, social media management, and basic digital marketing tools.
• Analytical and problem‑solving skills supporting continuous improvement in marketing and operations.
• High level of organisation, attention to detail, and ability to prioritise tasks.
• A relevant degree or equivalent experience in business, marketing, or wellness is an advantage.
• Previous freelance, VA, or self‑employed experience is a plus.
• North or Northwest London ideal for in‑person sessions, but flexible for the right person.

Whats in it for you

• Real flexibility and real variety, plus a front row seat to a startup launch.
• Bonus and commission opportunities for revenue you help generate, for example wholesale accounts you open.
• Genuine potential for this to grow into a bigger operations role as the new brand launches.
• Staff discount on products and private services.

To apply: Send us your CV and a few short lines on why this role suits you.

Questions? WhatsApp Karishma on .