At a Glance
- Tasks: Serve food and drinks while providing top-notch customer service in a vibrant restaurant.
- Company: Join the Caledonian Hotel Collection, a leading name in UK holidays.
- Benefits: Enjoy employee discounts, a company pension, and free staff parking.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a dynamic team and make guests' experiences unforgettable.
- Qualifications: Great customer service skills and a positive, can-do attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.
Key Job Responsibilities
- Help serve food and drink in the restaurant area whilst adhering to company standards and giving excellent customer service.
- Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
- To up sell products where possible.
- Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
- Assist and positively contribute to the smooth running of the restaurant department.
About you
- Have excellent customer service skills.
- Demonstrate a can-do attitude.
- Demonstrate self-motivation and ability to work in a fast-paced work environment.
- Have excellent communication skills with a collaborative approach to colleagues and customers.
- Ability to work in a team.
- Ability to work a flexible shift pattern.
Benefits
- Significant employee discounts on companies own holiday products.
- Company pension.
- Free staff parking – hotel specific.
About us
The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK. At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success. We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals. Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity & Inclusion
We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.
Restaurant Assistant in Scarborough employer: Caledonian New Southlands Hotel
Caledonian is an exceptional employer in the hospitality industry, offering a vibrant work culture that values employee contributions and fosters personal growth. With significant discounts on holiday products, a company pension, and free staff parking, we ensure our team members feel appreciated and supported. Join us in a dynamic environment where your ideas are welcomed, and your commitment to excellent customer service will be recognised and rewarded.
Contact Detail:
Caledonian New Southlands Hotel Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Assistant in Scarborough
✨Tip Number 1
Get to know the restaurant scene! Visit local eateries, chat with staff, and understand what makes a great dining experience. This will help you stand out when discussing your passion for hospitality during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different scenarios you might face as a Restaurant Assistant. The more comfortable you are, the better you'll shine in front of potential employers.
✨Tip Number 3
Network like a pro! Attend hospitality events or join online groups related to the industry. You never know who might have a lead on a job or can give you insider tips about working at Caledonian.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Caledonian team. Don’t forget to follow up after applying!
We think you need these skills to ace Restaurant Assistant in Scarborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your excellent customer service skills in your application. We want to see how you can bring a friendly and efficient approach to serving food and drink, just like we do at Caledonian.
Demonstrate Your Can-Do Attitude:We love a positive attitude! In your written application, share examples of how you've tackled challenges in fast-paced environments. Show us that you’re self-motivated and ready to jump in wherever needed.
Communicate Clearly:Your communication skills are key! Use clear and concise language in your application. We appreciate a collaborative spirit, so let us know how you’ve worked well with others in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Caledonian New Southlands Hotel
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special offerings. This will not only help you answer questions confidently but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure a positive experience for customers, as this is crucial for a Restaurant Assistant.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share experiences where collaboration led to success, as teamwork is essential in a fast-paced restaurant environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the restaurant's culture, values, and expectations. This shows that you're engaged and serious about contributing positively to the team.
