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For Companies At a Glance
- Tasks: Manage information rights requests and ensure compliance with legislation.
- Company: Join Caledonian MacBrayne, a key player in connecting Scotland's communities.
- Benefits: 12-month contract with opportunities for professional growth and community impact.
- Why this job: Make a real difference in public service and uphold transparency in governance.
- Qualifications: Experience in information governance and strong knowledge of relevant legislation required.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
The predicted salary is between 40000 - 50000 £ per year.
About CalMac
At Caledonian MacBrayne (CalMac), we play a vital role in keeping Scotland’s island and mainland communities connected. Transparency, trust and accountability sit at the heart of our public service mission and strong information governance underpins everything we do. We’re looking for an experienced Senior Information Compliance Officer to join our Information Governance team on a 12-months contract, helping ensure the public can exercise their information rights with confidence.
The Role
Working closely with the Information Manager, you’ll be a key member of a small specialist team, responsible for handling information rights requests. You’ll take ownership of a varied caseload, including Freedom of Information (Scotland) Act (FOISA), Environmental Information Regulations (EIRs) and data subject rights requests, guiding cases from receipt through to compliant and timely response. This is a role for a confident professional who enjoys working with complex legislation, engaging constructively with stakeholders, and balancing accuracy with pragmatism in a fast paced, deadline driven environment.
What You’ll Be Doing
- Managing and responding to FOISA, EIR and data subject rights requests in line with statutory requirements
- Acting as a first point of contact for requesters, ensuring requests are logged, acknowledged and progressed efficiently
- Conducting thorough searches for information and working closely with colleagues across the business to identify information in scope
- Drafting clear, accurate and well-reasoned responses, advising on disclosure, exemptions and associated risks
- Providing high-quality advice and guidance to colleagues on information rights law and best practice
- Supporting internal reviews, complaints and engagement with external regulators where required
- Keeping up to date with legislative developments and case law
- Monitoring performance against KPIs and contributing to reporting and continuous improvement
- Supporting information governance activities more broadly, including data protection and records management
- Contributing to training, awareness sessions, policy development and internal working groups
What We’re Looking For
Essential:
- Proven experience in information governance or compliance within the public sector
- Strong, practical knowledge of FOISA, EIRs, UK GDPR and the Data Protection Act 2018
- Experience responding directly to requests for information from the public and stakeholders
- High level of IT literacy, including Microsoft Purview eDiscovery and Adobe Acrobat Pro for redaction
- Excellent written and verbal communication skills, with the ability to explain complex information clearly
- Strong organisational skills, attention to detail and sound judgement
- Ability to manage competing priorities and work to statutory deadlines
- Degree or diploma level education, or equivalent professional experience
Desirable:
- Scottish Freedom of Information Practitioner Certificate
- Data Protection Practitioner Certificate (or equivalent)
- Experience of records management in the Scottish public sector, including knowledge of the Public Records (Scotland) Act 2011
- Membership of a relevant professional body
Ready to Make an Impact?
If you’re passionate about transparency, information rights and good governance and want to apply your expertise in an organisation that truly matters to communities across Scotland, we’d love to hear from you. Apply now and help us deliver an information rights service the public can trust. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible.
Senior Information Compliance Officer in Gourock employer: Caledonian MacBrayne
Contact Detail:
Caledonian MacBrayne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Information Compliance Officer in Gourock
✨Tip Number 1
Network like a pro! Reach out to folks in the information governance field, especially those who work at CalMac or similar organisations. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by brushing up on FOISA, EIRs, and UK GDPR. We want you to be able to discuss these topics confidently and show how your experience aligns with the role. Practice makes perfect, so consider mock interviews with friends or mentors!
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to explain complex legislation in simple terms. This will demonstrate your ability to engage constructively with stakeholders, which is key for the Senior Information Compliance Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to keep Scotland connected and informed.
We think you need these skills to ace Senior Information Compliance Officer in Gourock
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with FOISA, EIRs, and data protection. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When drafting your responses, keep them straightforward and to the point. We appreciate clarity, especially when it comes to complex legislation. Use bullet points if it helps make your case easier to read!
Showcase Your Communication Skills: Since this role involves engaging with stakeholders and providing guidance, demonstrate your excellent written communication skills. Use examples from your past experiences where you’ve successfully explained complex information.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you in the running for this exciting opportunity!
How to prepare for a job interview at Caledonian MacBrayne
✨Know Your Legislation
Make sure you brush up on the Freedom of Information (Scotland) Act, Environmental Information Regulations, and UK GDPR. Being able to discuss these confidently will show that you’re not just familiar with the laws but can also apply them practically in your role.
✨Showcase Your Communication Skills
Since this role involves drafting responses and advising colleagues, practice explaining complex information clearly. You might even want to prepare a few examples of how you've successfully communicated difficult concepts in the past.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage competing priorities and meet deadlines. Consider sharing specific instances where you’ve juggled multiple requests or projects while maintaining accuracy and attention to detail.
✨Engage with Stakeholders
Think about your experience working with various stakeholders. Prepare to discuss how you’ve built relationships and engaged constructively with others, especially when handling information rights requests or guiding cases through the process.