At a Glance
- Tasks: Join our team to analyse and document business needs, driving successful change.
- Company: CalMac, a forward-thinking organisation focused on transformation and growth.
- Benefits: Flexible working options, competitive salary, and opportunities for professional development.
- Other info: Be part of a dynamic team committed to innovation and excellence.
- Why this job: Make a real impact in shaping business analysis and influencing organisational outcomes.
- Qualifications: Experience as a Business Analyst with strong analytical skills and proven change delivery.
The predicted salary is between 40000 - 50000 € per year.
At CalMac, we are building for the future. As part of our ambition to strengthen how we deliver change, we are creating an in‑house Business Analysis Centre of Excellence and we’re looking for an experienced, confident Business Analyst to play a key role in making that vision a reality. This is an exciting opportunity to join the Change & Programme Governance team, working at the heart of transformation across the organisation and supporting CalMac’s future growth plans.
As a Business Analyst, you will act as a key liaison between business areas, digital and delivery teams, translating complex needs into clear, practical solutions that enable successful change.
- Investigate, analyse and document business requirements
- Design and model business processes and assess the impact of change
- Support the delivery of complex projects from early discovery through to implementation and BAU handover
- Analyse and gather both functional and non‑functional business requirements
- Define, document and validate end‑to‑end solutions using recognised analysis techniques and methodologies
- Support solution validation, user acceptance testing and implementation activity
- Create high quality documentation including process maps, business cases, user guides and impact assessments
Accredited BCS Diploma in Business Analysis
Relevant experience working in a Business Analyst role
Proven experience delivering business change using a range of methodologies
Strong analytical skills with a track record of translating business needs into operational requirements
Experience conducting gap analysis, options analysis and business impact assessments
Experience supporting UAT, implementation and post‑delivery transition
You’ll be part of a team shaping how business analysis is delivered at CalMac, influencing standards, culture and outcomes across the organisation. We’re committed to flexible working and would be happy to consider candidates looking to work four days per week. If you’re an experienced Business Analyst who thrives on autonomy, values constructive challenge and wants to make a tangible difference, we’d love to hear from you.
Business Analyst Full Time Permanent in Gourock employer: Caledonian MacBrayne
At CalMac, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Business Analyst, you will not only play a pivotal role in shaping our transformation journey but also benefit from flexible working arrangements and opportunities for professional growth within our in-house Business Analysis Centre of Excellence. Join us in making a meaningful impact while enjoying a supportive environment that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst Full Time Permanent in Gourock
✨Tip Number 1
Network like a pro! Reach out to current employees at CalMac on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how you’d tackle real-life challenges they might face, and be ready to share your thought process. We want to see your analytical skills in action!
✨Tip Number 3
Showcase your documentation skills! Bring examples of high-quality documents you've created, like process maps or business cases. This will demonstrate your ability to translate complex needs into clear solutions, which is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the CalMac team.
We think you need these skills to ace Business Analyst Full Time Permanent in Gourock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Analyst at CalMac. Highlight your relevant experience and skills that align with the job description, especially your ability to translate complex needs into practical solutions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our Change & Programme Governance team. Be genuine and let your personality come through.
Showcase Your Analytical Skills:Since strong analytical skills are key for this position, make sure to include specific examples of how you've successfully delivered business change in the past. Use metrics or outcomes to demonstrate your impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CalMac!
How to prepare for a job interview at Caledonian MacBrayne
✨Know Your Business Analysis Techniques
Familiarise yourself with recognised analysis techniques and methodologies relevant to the role. Be ready to discuss how you've applied these in past projects, especially in areas like gap analysis and business impact assessments.
✨Showcase Your Communication Skills
As a Business Analyst, you'll be the bridge between various teams. Prepare examples of how you've effectively communicated complex needs to different stakeholders. Highlight your experience in creating high-quality documentation like process maps and user guides.
✨Demonstrate Your Problem-Solving Ability
Be prepared to discuss specific challenges you've faced in previous roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and ability to deliver practical solutions.
✨Understand CalMac's Vision
Research CalMac’s current projects and future growth plans. Show genuine interest in their ambition to build an in-house Business Analysis Centre of Excellence and be ready to discuss how you can contribute to this vision and support their transformation efforts.