At a Glance
- Tasks: Uncover trends in data and deliver actionable insights to drive business success.
- Company: Join a forward-thinking company that values data-driven decision-making.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Be part of a team that transforms data into impactful strategies and customer experiences.
- Qualifications: Experience in data analysis, machine learning, and a passion for solving complex challenges.
The predicted salary is between 55000 - 60000 £ per year.
Location: Hybrid, 3 days from home and 2 days from our beautiful Gourock office
Contract: Permanent, full-time Monday – Friday
Salary: £55k - £60k basic salary depending on skills and experience, plus benefits
Turn Data Into Insight. Insight Into Action. The insight team uses robust analytics and research methodologies to deliver an industry-leading insight service into the business, making recommendations, driving strategies, and facilitating confident 'data-led' decision-making at all levels.
Are you passionate about unlocking the stories hidden within data? Do you enjoy solving complex business challenges using analytics, machine learning and customer insights? If so, we'd love to hear from you.
We're looking for a talented Data Scientist to join our team and play a key role in optimising our operations, shaping customer experiences, driving revenue growth, and enabling data-driven decision-making across the business.
What You'll Be Doing
As a Data Scientist, you'll work with large and complex datasets to uncover trends and performance insights, understand customer behaviour, and deliver actionable insights that create measurable business value. Your responsibilities will include:
- Mine and analyse large customer, transactional and operational datasets to uncover trends, behaviours and opportunities.
- Deliver actionable insights that support strategic decision-making and improve business performance.
- Partner with Marketing and Customer Experience teams to develop customer segmentation models and targeted engagement strategies.
- Measure and evaluate the impact of data-led initiatives on customer experience and revenue growth.
- Develop data products and self-service insight solutions that enable data-driven decision-making across the business.
- Analyse customer, sentiment and operational data to identify key drivers of performance.
- Apply data science and machine learning techniques to support forecasting, optimisation and automation opportunities.
What We're Looking For
Essential Skills
Data Scientist / Analyst employer: Caledonian MacBrayne
At CalMac, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With our hybrid working model based in Gourock, employees enjoy the flexibility of remote work while also having the opportunity to engage directly with our vibrant teams across ports and vessels. We are committed to employee growth, providing comprehensive training and mentorship to ensure that every team member can thrive and contribute meaningfully to our transformative journey.
