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- Tasks: Drive coaches across the UK and Europe while providing excellent customer service.
- Company: Join one of the UK's leading coach tour operators with a friendly team.
- Benefits: Enjoy a competitive salary, pension, free parking, and discounts on holidays.
- Why this job: Travel around Europe, meet new people, and make a positive impact every day.
- Qualifications: Must have a full PCV licence, driver CPC, and a passion for customer service.
- Other info: Receive full training and ongoing support in a diverse and inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for enthusiastic, ambitious coach drivers to join our friendly team and become part of our UK & European tour operations programme. As one of the UK’s leading coach tour operators, we are looking for drivers who enjoy working with people, have a flexible schedule, and enjoy European and UK travel.
Customer service is at the heart of everything we do at Caledonian. It is essential that you have a pleasant nature and take great pride in providing excellent customer service. You must be willing to go the extra mile to improve the customer experience. You must have a passion for customer service and be able to maintain professional and polite communication with customers at all times.
Essential requirements:- You must be in possession of a full PCV licence, driver CPC and meet all Department of Transportation (DOT) requirements.
- You enjoy meeting people and making a positive impact during every customer contact.
- A good listener who has a natural instinct to assess customer needs and resolve queries.
- A great communicator, with a collaborative approach.
- Thrive in a fast-paced environment.
- Organised and able to prioritise workload.
- You have a positive, can-do attitude.
In return, we offer you a great working environment, full in-house training, and ongoing support to enable you to succeed and become a valuable member of our team. Alongside your basic salary, we offer a company pension, free parking, and employee discounts on all of our holidays, short breaks, and box office events.
About us: You would be joining a business which excels in the provision of holidays and short breaks, one of the leading holiday companies in the UK. At Caledonian, we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success. We believe in involving our people in decision-making and product improvement, and we encourage all our team members to raise any suggestions or ideas to help us achieve our goals. Your enthusiasm, contribution, and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity & Inclusion: We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.
PCV Coach Driver in Washington employer: Caledonian Leisure Ltd
Contact Detail:
Caledonian Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCV Coach Driver in Washington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Caledonian. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone the extra mile for customers in the past. This is key for a role like PCV Coach Driver where customer experience is everything.
✨Tip Number 3
Be ready to chat about flexibility! Since the job involves UK and European travel, be prepared to discuss your availability and willingness to adapt to different schedules. Highlighting your can-do attitude will definitely impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Caledonian family. We can’t wait to see your application!
We think you need these skills to ace PCV Coach Driver in Washington
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to make a positive impact on our customers' experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention your PCV licence and any relevant experience in customer service to catch our eye!
Be Professional Yet Friendly: Remember, we value a pleasant nature and professional communication. Keep your tone friendly but maintain professionalism throughout your application. It’s all about striking that perfect balance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Caledonian Leisure Ltd
✨Know Your Stuff
Make sure you’re familiar with the requirements of the PCV Coach Driver role. Brush up on your knowledge about customer service, as it’s a big part of the job. Think about how you can demonstrate your passion for providing excellent service during the interview.
✨Show Off Your People Skills
Since this role involves working closely with customers, be ready to share examples of how you've successfully interacted with people in the past. Highlight any experiences where you went the extra mile to ensure customer satisfaction – this will show that you truly value the customer experience.
✨Be Organised and Flexible
Prepare to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. You might want to think of specific instances where your organisational skills made a difference, or how you adapted to changing situations while maintaining a positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the training process, team dynamics, or how they support their drivers in delivering great customer service. It’s a great way to engage and leave a lasting impression.
